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12-23-2017 2:17 PM
When signing into my newly created Directv Now account, (which was verified as a valid account) I only get a black screen on a current and just updated Chrome account. I've read others with this same problem and the answers all miss.
Solved by: Go to Solution.
05-05-2018 12:13 PM
In my case all I needed to do was Enter, then it took me to the next screen where I was able to enter my information.
06-06-2018 8:43 PM
Hello this is also happening with us after the update.
after I had to create a whole other username for att and direct tv now cause they messed that up too!
Let me know if you get a resolution.
06-07-2018 5:12 PM
My TV and phone are both doing the same thing, black screen after login. I tried submitting a service request but haven't gotten a response back yet.
06-07-2018 6:41 PM
I’m having same issue. Very frustrated. I have black screen on both my TVs. I use Roku. I have uninstalled app several times. Yesterday was error message and today black screen.
06-07-2018 6:54 PM
Have them reset you directv username. That was my issue. It can't be the same as your att login. Hope this helps.