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Re: Error Code Ref #1006

Error Code Ref #1006

Getting error "Tick-Tock, your clock settings aren't correct. Tip: Ensure device date and time settings are accurate to continue watching"

I have made sure the device time is correct, cleared the cache, done several restarts of FireTV and still DIRECTV now goes to this error after it pulls up the guide with correct time and shows. Any help is appreciated.
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Contributor

Re: Error Code Ref #1006

Go to settings on the Amazon TV Stick. Manage Installed Applications - choose Direct TV Now and clear data and clear cache

 

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ACE - Expert

Re: Error Code Ref #1006

Have you attempted to re-install the app yet?

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Message 3 of 8
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Accepted by Beachmonkey
‎07-29-2017 5:04 AM

Re: Error Code Ref #1006

I had to do a factory reset of the FireTV box to resolve the issue.
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Message 4 of 8
ACE - Expert

Re: Error Code Ref #1006

There you go. Glad you were able to resolve.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8
Contributor

Re: Error Code Ref #1006

all i had to do is clear the data in the direct tv app and then it worked fine!

Message 6 of 8
Contributor

Re: Error Code Ref #1006

didn't do it for me , still doing tic-toc 

Message 7 of 8
Contributor

Re: Error Code Ref #1006

did a factory reset to no avail !!!

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