When I open the app on our roku it comes up but no channels will actually play. When I change the channel, it gives me error code 50001-001. I restarted the roku, made sure it was up to date, and uninstalled and reinstalled the app with no success. The last time I reinstalled it it stopped starting up fully at all.
Hello, please check on the firmware version or restart the Roku >press home(get out of any app or menu)>Select setting press ok>Select system press ok>Select About press ok>Software version is displayed above. use the link below as well: