12-01-2016 8:57 PM
I live in the San Francisco Bay Area. DirectTv Now has the CSN Bay Area channel which is the main reason I paid for membership. But, why are Warrior games unavailable when they are live? Is this similar to the NBA League Pass black-out rules? This seems deceiving because the DirectTV regional sports PDF file (when looking into subscribing) mentions CSN Bay Area for my zip code as well as listing Warriors and Giants games. Tonight's game happens to be on TNT too...not sure if that is impacting my viewing either.
Solved by: Go to Solution.
12-08-2016 8:52 AM
@ATTTVNOWHelp needs to stop citing the Sports Blackout postand marking these posts as solved, since it demonstrates a severe lack of understanding of the issue and spreads misinformation. Our issue with being able to access these games on Regional Sports Networks is not a Sports Blackout issue because no game airing on a Regional Sports Network for a customer within the team's geographic territory should be blacked out.
This is not a league contract issue, this is a DirecTV Now backend issue.
12-08-2016 8:58 AM
12-08-2016 9:16 AM
@DYVScamAlert - If true, then it's false advertising, considering AT&T sold us the service with the guarantee of local sports teams on this PDF, that (at least for now) is still on their website. Anyone still having this issue with RSNs should probably download a copy of the PDF in case AT&T takes it down:
12-08-2016 9:30 AM
12-08-2016 7:55 PM
12-08-2016 8:49 PM
12-08-2016 8:52 PM
I finally was able to chat with a representative this afternoon. After some pressing, he repeated the information relayed in other posts that they know there is an issue with streaming live games on RSNs. He said that the issue has been escalated and they're working on it, but with no ETA. I also asked several times about whether DirecTV Now acquired streaming rights to live NBA games, but I could not get a clear answer. I left the chat quite skeptical, but felt the agent gave me all the information and help he could offer at that point.
Well I'm happy to report that I was finally able to watch the Warriors vs. Jazz game live tonight on CSN Bay Area, after failing to be able to do so for the last few games where the broadcast was only on CSN Bay Area (and not ESPN, TNT, or NBA TV). So something obviously changed for the better. This is only a single data point, but hopefully I'll be able to watch all the Warriors games from here on broadcast on CSN Bay Area, and hopefully others will start to have better luck with watching live games on their RSN channel.
12-08-2016 8:53 PM
After the latest update on Apple TV Gen 4 (version 1.0.1), my CSN Bay Area is working great during Warriors games. Hoping it stays this way.
Thanks for fixing.
12-08-2016 9:07 PM
To the folks in San Fran that are able to get the Warriors the last couple nights, if you can, try checking into CSN California tomorrow night (Friday, Dec 9) around 7pm and see if the Sharks game is on. Curious if the RSN issue is truly resolved or if it's just NBA.
I'm doubly concerned because the Kings game starts at 7:30 and, with no overflow, I have no idea which game they'll decide to air.
12-08-2016 9:07 PM
12-09-2016 7:52 PM
Tonight I tried watching the San Jose Sharks game. I live in the Bay Area, and with Vue I always got the Sharks games. Apparently CSN-CA has two different feeds based on if you are in Sacramento or the Bay Area. For some reason, DTV Now thinks I am in Sacramento and giving me the Sac Kings games.
I tried contacting support but all the rep said was "We can't change your RSN". This is clearly an issue with the service though, as I am only about a dozen miles from San Jose and Vue always properly identified me as being in the Bay Area.
Anyone else have this problem?
12-09-2016 7:53 PM
12-09-2016 8:05 PM