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Channel not available in my Go Big package???

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Channel not available in my Go Big package???

I have the Go Big package. Trying to watch HGTV on my Amazon Fire Stick. Get a message that the channel is not available in my package. Why???
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Accepted by ATTTVNOWHelp
‎12-02-2016 11:57 AM

Re: Channel not available in my Go Big package???

Hello,

 

Please try troubleshooting using the following steps: https://help.directvnow.com/hc/en-us/articles/211974986-DIRECTV-NOW-crashes-on-Amazon-Fire-Stick and ensure your location services are enabled.  If that doesn't work, please contact us.

 

-DIRECTVNOWCare

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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