10-04-2018 6:17 AM
There's an error today with Directv Now and Apple TV. When you try to stream in the app as usual, it asks the user to select 'I Agree' but they can't select that option. So they can't watch anything.
Any info about this?
Solved by: Go to Solution.
10-04-2018 11:01 AM
Nope because this is only a open user community forum. Have you reported the issue to support using the chat?
10-04-2018 1:39 PM
Click the disclaimer then you can scroll all the way to the bottom then scroll back to the top and you can click “I agree”.
10-04-2018 2:02 PM
I had the same issue. Here’s how I got it to work for me: make sure you hover over the terms box instead of the “not now” option box. Then, I clicked and held the button down and then swiped around until it brought up a black screen where you can then scroll through the entire terms. Once you hit menu to go back, you’ll be allowed to select “I agree.”
** I wish I could remember which way I swiped. I don’t recall if it was down or right, etc. Basically, long click on the terms box and swipe around till you get the black screen with the full terms. It grays out “I agree” until you’ve scrolled through them all. Hope this helps!
10-04-2018 2:13 PM
Yes, You actually need to read the terms. I had the same problem. Click the actual term box, scroll down to bottom, then "menu" button, then agree
10-04-2018 7:48 PM
Well, you need to scroll through them, which provides them a plausible(?) argument that you actually read them. Not clear why they bother with that, as (almost?) no one actually reads them, and the validity of click-through user agreements like this has never been settled in court, whether they argue that the user read the agreement or not