02-06-2019 8:05 AM
I’ve been beta testing the streaming box since receiving it a few weeks ago. Setup had plenty of hiccups; it initially crashed and had attempt setting up multiple times. Finally got it setup and connected to my WIFI network, but it would consistently loose connection. So I gave it a rest out of frustration.
I’ve tried multiple times to use since. The best is that it works fine for up to 5 - 10 minutes and then somehow crashes my entire WIFI network, i.e. all other devices that were connected to the network lose connectivity. This happens consistently. I’ve had to discontinue using to avoid this issue. As soon as I take the streaming box off my network, the network recovers all other devices can connect to the network.
I’ve received no communication from ATT and I even attempted to be proactive to connection with ATT without any luck. It would be easier for ATT to simply go with a Roku Streamkng Stick if this is the best the box will do.
Solved by: Go to Solution.
06-05-2019 3:49 AM
06-05-2019 4:22 AM
I got one of these boxes through a friend since I was never invited; she didn't want hers.
I was told some weeks ago through chat not to worry that i was enrolled, but no box yet so no link to provide feedback.
So far I've had the following issues:
1. At setup it wouldn't update: solved that by changing the QoS service in my router (fault at my side);
2. Sound going out on live TV and VOD. The box was connected to an HDMI input of the TV and I was getting sound through my audio receiver through ARC. Solved this by connecting the box directly to an HDMI input of the audio receiver. Most likely a HDMI handshake problem. Didn't have any picture problems when using the HDMI input of my TV.
3. Now having picture problems while connected to my audio receiver. Every so often there's a quick black screen. The whole screen goes black for a fraction of a second and then everything goes back to normal. Tried another HDMi input and new HDMI cable, same problem. Problem not solved yet. Most likely a HDMI handshake problem as in point 2 above.
4. The android system does not handle memory very well. As I keep on doing stuff (changing channels etc.) the box becomes very slow and I need to restart it by power cycling it. Maybe an update can fix this.
06-06-2019 7:55 AM
This can help a little.
It can make the whole thing seem much "snappier".
Then go to SYSTEM -> GENERAL -> DEVELOPER OPTIONS
In the DEVELOPER OPTIONS menu, scroll down until you see the Window, Transition, and Animator duration scale.
Default value for these settings is 1.0x.At 0.5x the animations and transitions are still present, but quicker. You can disable to get rid of them entirely if you'd like.
06-07-2019 2:58 PM
@rabgary Thanks a lot for you tip. Did the steps and so far I'm liking the box even more. Very snappy now. The black screen I still do get ones in a while, but It's happening way less and no longer that annoying; i guess I'm getting used to it.
P.S. I set the animations to OFF, since I just need my menu's etc. to appear on the fly. Don't need the animations personally.
- edited 06-08-2019 6:24 PM
We’ve had the box for over two months and the picture quality is very poor. Anybody else experience this? We find ourselves going back to the app due to this. We have a 4K tv and it’s like watching a 1970s tube tv. The buffering can be annoying too.
I also found the recent $10 price increase coincidental with the boxes coming out although their excuse is rising programming costs. DTV is turning into COX so we may have to look at other options if the 2-3 price increases a year continue.
06-08-2019 7:24 PM
Are you referring to the "forced HDR" issue where the colors look like a comic book? If so, a workaround is to set the resolution in the settings on the box to 1080p instead of 4k. Since DTVN has no 4k content, 1080p should work fine.
If you're talking about something else, perhaps your network connection is too slow (poor wifi signal?).
07-16-2019 1:30 PM
Does anyone have a box they'd want to send me? If you've given up on it or whatever...
I'd pay shipping. I really want to test one of these and am willing to get a DTVNow account for a couple of months.
07-16-2019 2:04 PM
They sometimes show up on Ebay, though I have no idea if the sellers have a right to sell them. I don't have one so I don't know what if any restrictions might have been placed on their use or resale.
08-18-2019 2:01 PM
They do not have the right to resale, and there is currently a unit on there for $285.
That is theft and I hope DTV reclaims the box and they lose their account.
08-18-2019 2:08 PM
Does not matter. If you do not have an AT&T/DTVN account you can not login to the box anyways. Can not be used for other services except thru the app.
08-18-2019 2:14 PM
$285? $100 more than an ATV4K?
Someone would have to be nuts to pay that, it's simply not worth it, even if it were wide open.
08-18-2019 2:37 PM
Agreed, but are you referring to Cordcutters or Politicians?
I wouldn't expect to see AT&T enforce the "no resale" rule, the box can't be used without an AT&T account or some hacking that would probably cost more than a new, open device.