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โ11-22-2016
7:34 AM
- edited
โ08-28-2019
12:28 PM
by
ATTHelpForums
โ11-22-2016
7:34 AM
- edited
โ08-28-2019
12:28 PM
by
ATTHelpForums
AT&T TV NOW on Apple TV
How do I install the AT&T TV NOW application?
How do I find the AT&T TV NOW application?
How do I update the AT&T TV NOW application?
How do I remove the AT&T TV NOW application?
Is Dolby Digital 5.1 Sound available?
Issues with AT&T TV NOW on your Apple TV?
If you are running into issues playing AT&T TV NOW on your Apple TV, such as issues with the application starting or picture/sound issues, these steps can help repair your service.
Test the Internet connection on your Apple TV
Force close the AT&T TV NOW application
Power cycle your Apple TV
Troubleshoot your hardware connection
Getting an error Code?
Sign-in Issues
Hope this helps. Let us know if you have any other questions.
-ATTCustomerCare
Solved by: Go to Solution.
โ11-22-2016
8:06 AM
- edited
โ08-28-2019
12:49 PM
by
ATTHelpForums
โ11-22-2016
8:06 AM
- edited
โ08-28-2019
12:49 PM
by
ATTHelpForums
If still having issues, here are a few other posts that may help:
Fixing Buffering/Streaming issues
โ12-13-2016 5:27 PM
โ12-13-2016 5:27 PM
First, the app sucks (I am using AppleTV 4th gen). I get that it is a 1.0 version and will be updated to be better in time. Honestly, I don't even care about using the DirecTV Now app right now. I care more about being able to use the network apps (History, AMC, Fox Now...) to watch TV content. The problem is that DirecTV Now is not an option for service provider when I try to connect those apps... or the AppleTV app (one sign-in feature). Instead of making us all wait for the DirecTV Now app to be good, please use your time to ensure it is a listed provider so we can use the apps that are good to watch content now (while we wait for your app to become usable).
โ12-15-2016 12:37 PM
โ12-15-2016 12:37 PM
Addressed to any ATT person that can provide useful information on this topic:
when will the problem of audio but no video on appletv be fixed?
To marketing: what credit will be supplied for paying for a defective product?
I'm out $105 for trying an ATT product that is defective.
Support says in chat no refunds or credits will be offered.
That's not going to fly.
โ12-16-2016 7:01 AM
โ12-16-2016 7:01 AM
I installed the app on my Apple TV but dont see NBC as a channel option even though I see it on my phone and PC. Same for Comcast Sports Network.
โ12-17-2016 5:05 PM
โ12-17-2016 5:05 PM
yes me too, $105 down the drain for pre paying. Sling worked much better so did HULU and Netflix. This app is so buggy.
โ12-17-2016 5:08 PM
โ12-17-2016 5:08 PM
yes me too, $105 down the drain for pre paying. Sling worked much better so did HULU and Netflix. This app is so buggy.
โ12-19-2016 7:16 PM
โ12-19-2016 7:16 PM
โ12-19-2016 7:22 PM
โ12-19-2016 7:22 PM
โ12-19-2016 8:46 PM
โ12-19-2016 8:46 PM
โ12-23-2016 5:31 PM
โ12-23-2016 5:31 PM
As far as the Home screen issue, I was using a Harmony remote to control the Apple TV and found that it will not duplicate the "Up Swipe" function of the remote that comes with the Apple TV remote. The one remote gesture seems to be the only way to get you out of the guide and returns you to the Home screen. Unfortunatly I have keep the Apple TV remote handy. I would suggest DirectTV add a Home menu button to the guide screen.
โ12-27-2016 4:25 PM
โ12-27-2016 4:25 PM
I too prepaid $105 for this crappie app. I plan to return the Apple TV unopened box to Apple Store for a store credit of $140 and use it in future. I am surprised that we don't have option to return the Apple TV and get back 105. I am feeling very bitter about this purchase.
โ12-31-2016 3:34 PM
โ12-31-2016 3:34 PM
This error pops up on the Apple TV app on certain channels. These same channels also do not load on Chrome.
โ01-04-2017 1:31 PM
โ01-04-2017 1:31 PM
Same for me too? How do I watch movies on DirecTV Now App on the Apple TV? I can see movies on my iPhone.
โ01-04-2017 1:33 PM
โ01-04-2017 1:33 PM
@aswanisuri wrote:
Same for me too? How do I watch movies on DirecTV Now App on the Apple TV? I can see movies on my iPhone.
Swipe down from the top.