- edited 08-28-2019 2:57 PM by ATTHelpForums
AT&T TV NOW on Android
How do I install the AT&T TV NOW application?
If you are using a rooted (Jailbroken) device, the app may not work. You must use the latest iOS for the device.
*How do I update the AT&T TV NOW application?
*Be sure to check for AT&T TV NOW updates often for enhancements and fixes for app.
How do I uninstall the AT&T TV NOW application?
Issues with AT&T TV NOW on your Android Device?
If you are running into issues playing AT&T TV NOW on your Android device, such as issues with the application starting or picture/sound issues, these steps can help repair your service.
Force close the AT&T TV NOW application
Check for AT&T TV NOW Updates
Check for Android Updates
Power cycle your device
Uninstall and reinstall the AT&T TV NOW application
Ensure your storage is not full
If your device memory is almost full it could cause streaming issues on your device. The following steps can check your devices memory:
Verify you are connected to the Internet
Ensure your Android device is connecting to the Internet. To test this connection launch another application that utilizes the Internet on your device. If other applications do not connect there may be an issue with your device, mobile data or Internet connection if setup on a Wi-Fi network.
Disable your Wi-Fi on your device to determine if you are able to login using your wireless carrier.
If other devices in your household are unable to connect to the Internet and your mobile device is able to access the application on your wireless mobile data, check with your Internet Service Provider for support.
Connect to a Wi-Fi Network
Getting an error Code?
Hope this helps. Let us know if you have any other questions.
Solved by: Go to Solution.
- edited 08-28-2019 3:00 PM by ATTHelpForums
12-09-2016 8:49 AM
This is the second time I've seen someone from Directvnow CARE tell someone to install "the latest iOS" to their Android device. iOS is Apple's operating system for their iPhone, iPad, etc. I don't think it's even possible to install that on an Android device.