- edited 09-20-2019 9:54 AM by ATTHelpForums
With AT&T TV NOW, you now have the ability to store 20 hours of programming at no extra charge.
At the moment, some channels are not currently available for live recording, such as HBO, HBO Family, HBO Latino, and Cinemax - but stay tuned for more updates.
WATCH A RECORDING AND MANAGER YOUR PLAYLIST
Solved by: Go to Solution.
01-16-2019 3:27 PM
There is currently only one fix, that I know of anyway, for the Samsung issue and that's to use an external device. I know it would be nice to have all the apps we want built right into a smart TV's software, but built in TV apps or Bluray player apps, etc, have never been as good or as up to date and supported as well as the apps for the big name devices in which apps are their sole purpose. The external devices like FireTV, Apple TV and Roku have a much much larger amount of users than specific television models or model series, many of which require individually compiled apps due to different software and chipsets.
02-17-2019 7:07 PM
I have the same issue but have found after watching it was the show I wanted but the name in the DVR is incorrect or was the previous show and it may have ran over a little so watch a little bit first to be sure.
05-16-2019 6:04 PM
dear directv now,
i was an early adopter of directv now, and beta tester for the upgraded platform. i am sad to say that i will be looking for a new provider. i had such high hopes that your service would get better over time but it is just getting worse. most recently, i recorded 3 movies from tcm on the same day, one right after the other. i received error code 30002-018 on the 3rd movie. i uninstalled the app on my firestick and reinstalled it, rebooted the firestick, tried to play the movie on my ipad and nothing worked. the other 2 movies played without issue, so why wouldn’t the 3rd movie? i eventually gave up and deleted the move much to my chagrin and frustration. let’s face it, your customer care record is subpar at best and you’ve grown past even acknowledging the problems of your customers because monster at&t is so preoccupied with taking over as many companies as they can without the ability to support the business or customer.
05-16-2019 7:53 PM
There are some TCM movies that can't be streamed online due to rights issues (like This is Spinal Tap), so that might be why one of them wouldn't play.
05-16-2019 10:15 PM
Visit these related resourcesView AT&T TV Troubleshooting!