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Posted Dec 11, 2013
4:21:09 AM
cannot get my att.net email account to display under Internet Explorer

my new att.net email account displays well in Chrome, with 3 new messages; however when i try to copy the url for it to my internet explorer browser, it converts to my old yahoo mail account with over 10000 messages in the inbox; i would like to be able to use att.net under IE, but cant get it to display..

my new att.net email account displays well in Chrome, with 3 new messages; however when i try to copy the url for it to my internet explorer browser, it converts to my old yahoo mail account with over 10000 messages in the inbox; i would like to be able to use att.net under IE, but cant get it to display..

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Dec 11, 2013 7:04:57 AM
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ACE - Expert

I agree.  AT&T's e-mail is serviced by Yahoo, so basically you have two different Yahoo accounts.  Yahoo stores a cookie to remember who is logged in, and that cookie will only hold one of those accounts.

 

Your best option would be to use a different browser for each.  Another option may be to use InPrivate browsing (cog, Safety>InPrivate...) for one of the two accounts, thought I'm not convinced this does what it is supposed to do.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 4:37:30 AM
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Employee

Do you see 1000's unread email just switching between the browsers ?

Strange !

It could be that you have saved a different Yahoo email profile on IE browser. Check if you are logged in to the same email address..

Try deleting the saved passwords/ cache/cookies on IE and then relogin to your email.

Let know if that helped.

Do you see 1000's unread email just switching between the browsers ?

Strange !

It could be that you have saved a different Yahoo email profile on IE browser. Check if you are logged in to the same email address..

Try deleting the saved passwords/ cache/cookies on IE and then relogin to your email.

Let know if that helped.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 5:41:27 AM
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yes, signing out of yahoo mail allowed me to sign into my att.net account...however, now i cannot sign back into my yahoo email account...even the big 'Y" shortcut to yahoo mail on my toolbar now links to my att.net email account...moreover, i now find i cannot open yahoo mail under Chrome either; as long as i'm signed into att.net, i cannot get to yahoo (which, by the way, is where i'm receiving replies to this thread)

 

anyone have any ideas on how i could have both email accounts open at the same time on the same browswer?

yes, signing out of yahoo mail allowed me to sign into my att.net account...however, now i cannot sign back into my yahoo email account...even the big 'Y" shortcut to yahoo mail on my toolbar now links to my att.net email account...moreover, i now find i cannot open yahoo mail under Chrome either; as long as i'm signed into att.net, i cannot get to yahoo (which, by the way, is where i'm receiving replies to this thread)

 

anyone have any ideas on how i could have both email accounts open at the same time on the same browswer?

Re: cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 6:15:27 AM
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ACE - Expert
rjsigmund - I believe the problem you describe has always been there & no way to open both at the same time.

If you open the att account & click on the gear - upper right - & select mail options & mail accounts you can add the Yahoo account so that when you are accessing att you can view both accounts.

You can also do this with e-mail software on your computer. I have six accounts merged in my macmail.

You can also open a gmail account & download all your stuff from the other two & set the two to forward to the single gmail or even two separate gmail accounts.
rjsigmund - I believe the problem you describe has always been there & no way to open both at the same time.

If you open the att account & click on the gear - upper right - & select mail options & mail accounts you can add the Yahoo account so that when you are accessing att you can view both accounts.

You can also do this with e-mail software on your computer. I have six accounts merged in my macmail.

You can also open a gmail account & download all your stuff from the other two & set the two to forward to the single gmail or even two separate gmail accounts.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 7:04:57 AM
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ACE - Expert

I agree.  AT&T's e-mail is serviced by Yahoo, so basically you have two different Yahoo accounts.  Yahoo stores a cookie to remember who is logged in, and that cookie will only hold one of those accounts.

 

Your best option would be to use a different browser for each.  Another option may be to use InPrivate browsing (cog, Safety>InPrivate...) for one of the two accounts, thought I'm not convinced this does what it is supposed to do.

 

I agree.  AT&T's e-mail is serviced by Yahoo, so basically you have two different Yahoo accounts.  Yahoo stores a cookie to remember who is logged in, and that cookie will only hold one of those accounts.

 

Your best option would be to use a different browser for each.  Another option may be to use InPrivate browsing (cog, Safety>InPrivate...) for one of the two accounts, thought I'm not convinced this does what it is supposed to do.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 7:12:22 AM
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ok, aviewer, i can see how merging the two accounts is done...that doesnt really achieve what i had hoped for, though, which was a seperate email account with its own inbox...as i noted in opening, i receive all kinds of mail in my yahoo inbox - newsletters, poems, subscriptions, various account information and the like, but very little personal mail; most of my immediate daily exchanges are through gmail, & i get to the yahoo inbox when time permits...just thought it would be nice to have another uncluttered inbox to use to further segregate my communications...

ok, aviewer, i can see how merging the two accounts is done...that doesnt really achieve what i had hoped for, though, which was a seperate email account with its own inbox...as i noted in opening, i receive all kinds of mail in my yahoo inbox - newsletters, poems, subscriptions, various account information and the like, but very little personal mail; most of my immediate daily exchanges are through gmail, & i get to the yahoo inbox when time permits...just thought it would be nice to have another uncluttered inbox to use to further segregate my communications...

Re: cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 7:16:21 AM
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ACE - Expert
rjsigmund - I understand. Just trying to give you something.

What you want to do is the purpose of macmail and outlook, You can view the accounts separately or together
rjsigmund - I understand. Just trying to give you something.

What you want to do is the purpose of macmail and outlook, You can view the accounts separately or together
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: cannot get my att.net email account to display under Internet Explorer

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Dec 11, 2013 7:19:42 AM
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jeffer, now that i understand what the issue is, i agree that i'll probably have to opt for using two browsers side by side to use both accounts regularly...since i do most of the time anyhow, that wont be too much trouble, except in that i try to keep my chrome browser uncluttered..

jeffer, now that i understand what the issue is, i agree that i'll probably have to opt for using two browsers side by side to use both accounts regularly...since i do most of the time anyhow, that wont be too much trouble, except in that i try to keep my chrome browser uncluttered..

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