Voice 250 billing charge

Question

I have U-voice voice 250 which I understand means the first 250 minutes are free and subsequent minutes are 5 Cents per minute. I have the following questions:

1. Are incoming calls to my phone from other people and telemarketers counted as a part of the 250 minutes? To make this simple, if I received only one call of 250 minutes and then made a call lasting 5 minutes would I be billed 5 cents /minute for the 5 minute call?

2. Are toll free calls that I make from my phone counted in the 250 and charged as any other call after the 250.

3. What, if any kind of call is not counted.

3. How can I find this information on ATT's website? I have had conflicting answers on this from tech support and billing dept. I need to know exactly how to navigate to it.

User2309972 · Answer

I just got voice 250. I'll answer. I looked at my u-verse control panel, and I see I still have 243 minutes, and i've made a bunch of toll free calls and received calls.

outgoing toll free calls are free, and do not use up any minutes.

all incoming calls do not use any minutes.

in-network calls to other u-verse customers do not use any minutes. Checking voicemail doesn't appear to use any minutes.

Any other calls in the USA not fitting the above criteria use up minutes.