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Very Bad customer service


Very Bad customer service

I tried to contract a U-Verse bundle. Simply, I was not able to do it.  I tried online, using the chat option, by phone, and nothing.


I wasted more than 45 minutes and I was not able to do it.


Horrible customer service, ever.  

Message 1 of 2

Re: Very Bad customer service

Hi, @hussap.


We are happy to hear that you are interested in bundling your AT&T Uverse services. Please tell us if you are receiving an error message when attempting to bundle service online. When you are calling in to bundle your services, what does the representative tell you the reason is for being unable to set up services?

We want to help you reach a resolution to your bundle concerns. We hope to hear from you soon.


Ariel, AT&T Community Specialist

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