Explore & discover

Helpful Links

Track Or Change Your Appointment

Community Support

Track Or Change Your Appointment

TechHub.png

Have DIRECTV Service? Have U-verse service? Have an appointment? If you need to check, change or cancel your appointment, check out our appointment articles below. 

 

DIRECTV

 

U-verse

 

Our teams do attempt to give our members the soonest appointment available. Sometimes those windows can fill due to other member requests. We do our best not to miss these appointments by scheduling appointments out the next day or later. If you need a sooner appointment, check out the support links above. 

 

ATTCustomerCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
25,285 Views
Message 1 of 7
Highlighted
Community Support
Solution
Accepted by topic author Community Support
Accepted by ATTU-verseCare
‎05-02-2017 12:35 PM

Re: Track Or Change Your Appointment

Have an appointment? Need to change it? Check out how above!

 

-ATTCustomerCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (2)
Message 2 of 7
Contributor

Re: Track Or Change Your Appointment

 I can help you with that.

 I am checking on your issue

 I am checking on your issue

 I understand you need help with technician.

Hello! Thank you for contacting DirecTV support. My name is . Please allow me a moment while I review your previous chat.

Thanks for your patience. Continue waiting and we'll be with you as soon as we can.

Thanks for your patience. Continue waiting and we'll be with you as soon as we can.

Thanks for your patience. Continue waiting and we'll be with you as soon as we can.

Thanks for your patience. Continue waiting and we'll be with you as soon as we can.

Thanks for your patience. Continue waiting and we'll be with you as soon as we can.

Thank you for choosing AT&T. Please hold as I transfer your chat

Let me check with the details of your conversation with our rep.

We've saved you a spot in line. Your wait time is about 9 minutes.

 

Tags (1)
Message 3 of 7
Contributor

Re: Track Or Change Your Appointment

Need sooner appointment for t v services
Tags (1)
Message 4 of 7
Contributor

Re: Track Or Change Your Appointment

I have the bundle with Netflix and Hulu but I don't know how to place it on my TV

Tags (1)
Message 5 of 7
Contributor

Re: Track Or Change Your Appointment

This has to be the worst service I have ever seen from AT&T. They schedule two appointment and don’t make them....what a waist of two days of work. No u-verse for me! I stick with spectrum at least they make the more appointments. Unbelievable and they did even care...just lies...

Tags (1)
Message 6 of 7
Contributor

Re: Track Or Change Your Appointment

I need to change my appointment

Message 7 of 7
Share this topic
Share this topic
Additional Support