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TV U-Verse box return


TV U-Verse box return

We moved into an apartment in Greenville SC and thought we were going to need two TVs. ATT installed two U-Verse boxes.

It turns out we do not want two, and I want to return one U-Verse box. It is impossible to reach a human and all of the robotic answers are either for faulty equipment or cancellation of service.

Would love to find a real live person to get instructions.

Message 1 of 3
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎08-31-2018 9:12 AM

Re: TV U-Verse box return

Hi there @biigart56


We have all the information on how to return U-Verse equipment here.


Let us know if you need help with anything else!


Aminah, AT&T Community Specialist

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Message 2 of 3

Re: TV U-Verse box return

Have returned the box, remote and power cord
Message 3 of 3
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