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Setting Up and Installing Your Equipment

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Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!  

 

Wireless Receiver Installation

 

Need to troubleshoot? Check out our TV Help Article or Internet Help Article

 

-ChrisZ, AT&T Community Specialist 

 

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Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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‎02-03-2017 7:41 AM

Re: Setting Up and Installing Your Equipment

Need some help setting up your equipment? Check out the helpful videos above!

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Re: Setting Up and Installing Your Equipment

I had a scheduled appointment for 9am on Monday. The installer showed up at 8 am . By 1 he is still working on installing dish an wifi which is fine because the email said it could take up to 8 hours. By this time a horrible storm is fixing to move through an my power goes out an comes back on. I'm like hey you want to mabey take a lunch till this passes an he says no I'm almost done an now I have to start the downloading over. I'm telling this man it is horrible outside next few seconds my tv is hit by lightening. He tells me that they aren't responsible for this. Someone please explain to me why??

 

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