Tutor
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3 Messages
Remote has 15 second delay with Cisco box
This problem is increasingly worse. It's very frustrating. I've tried rebooting the box and the rouTee. Do I just need a new cable box?
Tutor
•
3 Messages
This problem is increasingly worse. It's very frustrating. I've tried rebooting the box and the rouTee. Do I just need a new cable box?
Accepted Solution
Official Solution
Ohtracyb
Tutor
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3 Messages
10 years ago
I tried getting closer and that didn't help. But I finally disconnected it from the power source and then it started working fine. Third time rebooting.
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JefferMC
ACE - Expert
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35K Messages
10 years ago
Check to see if there is a problem with Infra Red (IR) interference. If you move the remote within 2 or 3 feet of the box does it get better? If so:
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dhascall
Master
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9.8K Messages
10 years ago
I agree that if you have an LED or LCD TV that IR interference can be bad. That does not include the other interference types that @JefferMC discussed. Go to google and serach for "fixing IR interference" and check the many solutions.
If you want to verify that it could be IR interference, get as close as you can to the box and see if the changes happen faster. You could always try cleaning the emiter or IR receiver or using tape to defract the signal but those solutions are probably mentioned via google.
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Ohtracyb
Tutor
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3 Messages
10 years ago
Hi and thank you everyone for the replies. I tried the remote from the bedroom and it wasn't any faster, although it works fine with the box in there. Changed the batteries, no difference. I googled the fix and one you tube video said to put a piece of electrical tape on the box to the right of where it says record. I tried that and it wouldn't even change channels at all. I'm at a loss.
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JefferMC
ACE - Expert
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35K Messages
10 years ago
Does the remote work better closer to the set top (i.e. 1-2 feet) than further away (more than 4 feet)?
Can you think of anything that changed about the time the remote started not working properly?
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dhascall
Master
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9.8K Messages
10 years ago
COOL! Sometimes a power source pull will work better than a regular power button reboot. if this solved it, please mark your solution as an accepted solution, so others may see it.
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