Tutor
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5 Messages
Reconnect Surround Sound via remote??? HELP
Our surround sound isnt working again right now we only have sound from the TV we believe one of the kids may have pushed a series of wrong buttons on the AT&T U-Verse remote causing the system to no longer recognize our Denon surround sound. We have had this problem before and called Geek Squad 8-10 minutes and $200 later the fix was a combination of buttons on the AT&T remote but of course we can't remember the combination to fix it.
Does anyone one have any idea how we can resolve this without calling Geek Squad again?
aviewer
Expert
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10.1K Messages
10 years ago
If not Menu - options - Audio.lang Options - audio lang - make sure it is on english
then - Menu - options - Audio.lang Options - digital audio output try stereo & Surround.
Or is it just that the denon is not included in the power on? - Push power on * watch mode lights on remote to see aux light.
Or, is it just the u-verse vol button is not controlling the Dennon? Is that how you had it set?
Or, did the Dennon accidentally become muted? Un-mute it it with the Dennon remote.
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Bstrickland
Tutor
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5 Messages
10 years ago
We need to change from 2 channel to 4 channel surround sound
Belinda [Edited for privacy.]
Sent from my iPad
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Bstrickland
Tutor
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5 Messages
10 years ago
Thanks he did remember that it needs to be changed from 2 channels to 4 channels and geek squad changed it using the AT& T remote....
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aviewer
Expert
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10.1K Messages
10 years ago
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Bstrickland
Tutor
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5 Messages
10 years ago
Thanks but when we are at the path there is no option to change to 4 channel surround sound! I looked at all your options before responded I'm not stupid
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JefferMC
ACE - Expert
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35K Messages
10 years ago
Stereo = 2 channel; surround = 4, 5, or 5.1, etc.
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