11-12-2013 12:50 PM
the only thing working is the power with my new s4 remote the old s3 remote controlled everything on the dvd/surround system...pLease help
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11-12-2013 1:16 PM - edited 11-12-2013 1:30 PM
jacksheehaniii - Probably the problem is the default setting, when a TV is programmed, the volume control is ALWAYS TV. To change it -
programming button presses - att/ok (simultaneously) - 955-enter (bottom right) With this setting the volume/mute control follows the mode button.
If you use the surround only sometimes, you could leave the TV & the surround in a comfortable mid level & while you watch in att mode, you vary the STB volume. First set the STB volume to mid range, then the TV, then the surround. While watching, with the att button active the volume will vary whichever sound source you are using.
If you use the surround all the time you can program the control as ALWAYS surround - att/ok-955-aux-enter.
Likewise, if you use surround sometimes , you can turn it on only when you want to by pushing the mode button first. Or, turn it on all the time with the following program - att/ok-977-att-tv-aux-enter.
11-15-2013 10:33 AM
OK I was able to get the remote to program the surround system volume only. No she is asking if there is a way to get the remote to control the volume through the surround and then not have to switch bak to the cable box(att) button to change the uverse channels.
11-15-2013 11:02 AM
11-15-2013 11:29 AM
11-15-2013 11:42 AM
12-12-2013 6:26 PM
I just spent an inordinate amount of time on at&t's regular help pages looking for a solution to this very problem. They finally recommended joining these forums. It took longer to register than it did to find this answer, which was exactly what I was looking for, and it didn't even take long to register. Thank you for posting this answer.
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