Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

Contributor

Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

We only have Cable TV wired in our house.

We do NOT have any phone jacks anywhere in the house.

Does ATT Uverse use existing TV Coax Cable, or does it require traditional phone RJ11 type jacks??

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ACE - Expert

Re: Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

U-verse can use a variety of cables to get the job done.

It can use telephone wiring, a dedicated Cat 5 run, or coax to feed the signal inside the home from the NID on the back of the house.  It can use either coax or twisted pair to deliver signals from the RG to the set top boxes.  The Coax will have to be of sufficient quality and with well-fitted ends.  Your U-verse installer would verify this at installation.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Employee
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Accepted by ATTJulieCS (Community Support)
‎09-29-2016 11:23 AM

Re: Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

Hello bcassill, I understand you will be having your U-verse installation soon and are concerned about what wiring will be used. If you already have Coax cable throughout your home and it is RG6, the technicians will test that cable to ensure it will handle U-verse services without interruptions. Replacement of all fittings will be necessary. If the technician determines the Coax cable present is not useable new lines will be installed. The use of Cat5e VS Coax is determined by the technician during the installation. Smiley Wink

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 6 (43,857 Views)
Contributor

Re: Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

Thanks, but, how do they run the Cat-5, if needed??

It would be pretty difficult to run new cable thru enclosed walls.  Granted, our basement ceiling is all open, giving access to below the walls of the main floor, but, still, trying to run cable, boxes into the existing walls and such would be a challenge??

Message 4 of 6 (43,857 Views)
Employee

Re: Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

That is correct bcassill, this is why we depend on the technicians judgement to determine if a new line may be installed. It is not always accessible to install a new line. Coax and Cat5 can be fed into the wall if there are no fire-blocks in the way and there is adequate attic space for the technician to work. The technician may provide other options to install a new line and they will discuss any alternatives with you once they are on site.

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6 (43,857 Views)
Contributor

Re: Does Uverse use existing TV Coax Cables and wall plates, or does it REQUIRE Phone Jacks, via normal twisted pair phone jacks??

hmmm, it'll be interesting...

Message 6 of 6 (43,857 Views)
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