Cannot get RF remote to work correctly

Contributor

Cannot get RF remote to work correctly

I have three receivers in my house.  Two are RF.  One in the kitchen has always worked fine.  I have tried three different RF's in Living room and no matter how I rotate the RF receiver I have very poor results.  I can press OK about 8 times before anything happens.  Same with other keys.  Tech support does not help.  They say it should work.  Any thoughts appreciated.

Message 1 of 2 (1,242 Views)
Highlighted
ACE - Expert
Solution
Accepted by aviewer (ACE - Expert)
‎09-30-2015 1:39 AM

Re: Cannot get RF remote to work correctly

Is the stb visible? could be ir corruption. you need to hide the stb.

Could be a weak rf signal. Does it work better holding it under your chin? using your head for an antenna.

Did you pair the remote & dongle? Try a re-pair.

If you have iPhone, iPad, or iPod touch, you can use the iPhone app u-verse version 2.6.

probably other smart phone type devices, too.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2 (1,230 Views)
Share this topic
Announcements

Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.