05-03-2018 7:10 AM
I live in an apartment complex where I have a terrible U-verse internet connection, and my distance from the box maximizes my available internet speed to 25 Mbps. Comcast offers 100mbps in my unit but I’d like to keep the U-verse tv instead of re learning a bunch of new channels. Has anyone had an experience combining both services (Comcast internet with U-verse tv)?
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05-03-2018 8:29 AM
You can have a different internet provider with Uverse TV. The only caveat is that you cannot access your DVR functions (setup/delete programs).
05-03-2018 8:34 AM
05-03-2018 9:25 AM
I have ATT internet so I don't have issues with DVR controls via the app. I did do some digging and found this thread that may provide more information.
I know that before the app was offered, ATT internet was required to access Uverse online. I've since downloaded the app so my first statement might be incorrect.
05-03-2018 9:37 AM
05-03-2018 9:50 AM
I left off the word "remotely".
Of course you can control your Uverse DVR with your Uverse remote control when you are at home. That has nothing to do with wi-fi.
- edited 05-03-2018 10:59 AM
There was a time (prior to Nov. 2017) when you could stream live programming and schedule your DVR online via the Uverse website. At that time, you had to have ATT internet to set recordings on the DVR. Nothing changed as far as using your remote to control your DVR.
In Nov. 2017, everything that had previously been available online (and required ATT internet) was moved to the Uverse app and can be accessed like any app.
Of course, you can control your DVR with your Uverse remote like always since it has NOTHING to do with internet or wifi. IF you want to control your DVR REMOTELY, you have to use the Uverse App.
I apologize if the correction to my original answer was confusing. I'm now exhausted and must lie down.....
- edited 05-19-2019 2:01 PM
To access both uverse tv and some other provider's internet you will need two connections. Att's dvr connects to an att gateway which connects to the uverse provided street connection (gateway connects with a cable to a wall plate which in turn connects to wherever att connects to the outside). That same gateway can also handle att's internet service if you are paying for it. But if you are using another provider's internet their connection cannot piggy back on uverse's lines (unless maybe it's a phone connection which needs to be split off the uverse street connection) hence the additional and separate connection requirement. Unless things have changed (haven't used comcrap for 10 years) comcrap uses coax anyhow so you need a coax connection to the outside.
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08-13-2019 3:31 PM
Followed instructions entirely from ATT to connect my Xfinity internet’s modem to the DVR box, the ATT modem, and the WAP. Nothing worked. Can anyone please share a picture of how it should be connected and what cord goes to which box?! I put everything back the way it was originally and now that won’t even work. Beyond frustrated! My ATT internet does not work. 2 MBPS OR LESS, Comcast Xfinity is already at 70+ MBPS speeds. But we love U-verse TV and want to keep it.
Visit these related resourcesView U-verse Troubleshooting!