04-02-2014 12:40 PM
I apologize about the inconveniences that you are having trying to get our remote to work with your sound bar. I did some research to see if Klipsch used other parts or was involved with any other manufacturers. One thing I notice at times is that the company uses parts from other companies and have similar remote codes at times. Sadly, I was not able to find any information like that on Klipsch.
If you have tried all the codes and the universal scan method, our remote may not work with that Klipsch device.
If you do decide to go with a universal remote, there are many out there including some budget ones. To be safe, I would find one with a learning feature.
Hope this helps.
04-02-2014 1:19 PM - edited 04-02-2014 1:54 PM
In order to have "seamless" volume control for TV or aux sound with a u-verse remote control, it is NOT necessary to program the aux for sound. It may be somewhat better than not programming it , but only marginally.
For fully seamless programming it is necessary to be able to program multiple activities. In this case -
1) watch U-verse with TV sound
2) watch U-verse with aux sound.
This Turns on requested devices, sets proper inputs on TV or aux, sets speakers off and programs device to the volume button. This last activity is the one that really needs to be seamless. The others are set up once per session & do not really scream for seamlessness.
The u-verse remote does NOT have such multiple activity capability. It supports one activity and four devices.
To make the volume control seamless in this universe, program the remote so that the volume control follows the mode button (att/ok-955-enter).
Set the ATT(STB) volume to 15 while in att mode.
Set the TV volume to a comfortable level (with AUX audio off) while in TV mode
Set the AUX volume to a comfortable level (with TV audio off) using the AUX remote
While viewing, in ATT mode, the volume button will raise or lower the volume coming from the TV or the AUX device (whichever is on).
If you have a blue ray or ROKU or other devices, you will have to change the volume on the TV or AUX by pressing the mode button or seperate remote. If that is too much work, then it is time for the universal remote that has many many activities to take care of all the different input, etc. settings on start-up and assign the volume button for each case. This is easier than, multiple devices with one remote and multiple remotes, but only somewhat. It gets complicated very fast, even with a universal remote that supports many activities.
04-02-2014 2:45 PM
04-02-2014 3:42 PM
04-02-2014 5:31 PM
04-02-2014 5:46 PM
04-03-2014 10:42 AM
@justin.gordon25 - How you doing on this? What do you have working? @aviewer
04-03-2014 1:18 PM
04-08-2014 9:36 AM
Hopefully, the information that aviewer suggested has resolved your issue. If you are still having any issues, let us know, and we will be glad to help.
04-13-2014 9:23 AM
04-13-2014 9:53 AM
04-14-2014 10:28 AM - edited 04-15-2014 4:44 AM
justin.gordon25 - I looked at the manuals for your TV & SB & I believe I see what your problem is.
There is an instruction to program your SB to allow the TV remote to control the soundbar. It programs the SB to accept the volume IR that the TV uses. You have done this. this is why the two devices respond to the vol control. You should cancel or remove this.
This is the second instance I have seen of this capability. On the surface it appears to make sense - use the same vol control for both TV and SB. I would think it would work fine with your TV speakers turned off.
But, your TV is looking out for you. It tells you when you send a TV vol IR with the speakers off. It expects you to send a non-TV SB IR, which it would not recognize.
Now that we know what the problem is, there are two solutions.
One is to connect the TV to the soundbar by bluetooth or optical or RCA jacks/plugs & see if the TV controls the sound. I would think it would, there would be no need for an alert message. So, maybe it does not. Or, maybe it recognizes one of those connections. It needs to handle OTA, at least. You could complain to samsung.
You can program the SB to work with any other TV or AUX code that does not work with Samsung. Pick a code and if it is aux apply it to u-verse aUX button, then do the SB setup with the u-verse remote to make it work with the SB. If you use a TV code, first you have to change the aux button to be TV. I can tell you how to do that.
Then the 955 programming will apply. YOu need to be sure you are sending the new code to the SB & not still sending the TV code.
You can connect the SB to the STB sound & do the same. This is good if you do not have DVR or other devices. Best to connect to the TV if you can.
Keep in touch.
04-22-2014 1:34 PM
04-22-2014 2:13 PM
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