Explore & discover

Helpful Links

U-verse TV Errors & Problems
The meanings behind error codes & more!

Are you seeing an error code on your U-verse TV?

Are you getting an error message or error code on your U-verse TV? Are you seeing a Red X on your TV screen? Don’t worry, the information found her will offer tips and workarounds to help you troubleshoot and error and will help you get back to enjoying your U-verse TV service!

Latest questions about Errors & Outages

On Demand Impossible to Watch

Anytime we try and watch shows or movies on On Demand, they constantly freeze up and drop audio every 30 seconds or so. We have to...
by jkimbrow83 on Apr 24, 2019 5:51 AM
1 1 Reply 177 Views

Channel upgrade

How long does a channel upgrade from the app take. I ordered earlier today and it’s not available
by Elise2580 on Apr 21, 2019 10:27 AM
1 1 Reply 254 Views


Getting a account unavailable and client has been disabled message on my tv no signal any suggestions
by Johnscreek1 on Feb 14, 2019 9:24 AM
1 1 Reply 201 Views

U-Verse shut down while I was watching TV - I had to cancel my Superbowl party because of this :(

On 1/27, I was watching the evening news and suddenly my UVerse turned off. I called immediately into the help phone number and di...
by fhr1128 on Feb 2, 2019 10:53 AM
2 2 Replies 288 Views

U-verse signal has been lost

I don’t have a signal on my bedroom tv
by Not_happy3 on Feb 1, 2019 5:31 AM
2 2 Replies 550 Views
Not finding what you're looking for?
Try asking the community! Use the Ask a question button to get started.
You must choose a board to post.
Ask a question