10-04-2012 6:29 PM
Sorry if this has been posted before. I just got u-verse today. (U450) I have 2 tvs and 2 receivers. I have 4 streams all HD. My question is, why can't i watch live tv while i am recording a show? I recorded a 30 min show and i couldn't watch any live tv on either of my tv's until that show was done recording. The tv said "all HD services are in use" Is this correct or am i doing something wrong?
Solved! Go to Solution.
10-04-2012 8:20 PM
Were you recording 3 HD programs and trying to watch something on the DVR?
If your profile allows 4 HD streams and you are using 3 of those streams to record, the 4th stream can be only be watched on a STB and NOT the DVR.
10-05-2012 9:04 PM
10-06-2012 2:26 PM
I figured it out. I just had to reboot my receivers. Thanks though
Thanks for posing and letting us know you got that issue resolved. That info may be helpful for others in the future. If you ever have any other questions, comments, or concerns feel free to post. There are may people ready, willing, and able to offer help in the form of suggestions, and information. Enjoy.
08-28-2016 3:11 PM
How do I reboot my receiver?
Hold the oval button for 5 secs. It will flash and begin rebooting.
Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app on your device.It allows you to troubleshoot in the palm of your hand - quickly and easily!You will also find some helpful articles below.