11-29-2013 10:31 PM
I just connected a wired receiver to my old Tv. It has a wireless box connected to it originally. I have reset the box and waited for it to reboot. I keep getting the message "at &t uverse Tv is not available at this time. Please. Try again. Later. Why? Could my o U-verse utlet not be working?
Solved! Go to Solution.
11-30-2013 4:14 AM
How did you connect the wired receiver? Was there a coax cable there or an ethernet plug you plugged into? If it was coax, Uverse does not leave unused coax cables "hot" or "live" with nothing connected to them. It causes problems when that's done. If it's an ethernet cable your plugging into, maybe it's been unplugged on the back of the AT&T router?
"If you find this post helpful and it solved your issue please mark it as a solution. This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"
11-30-2013 5:07 AM
11-30-2013 7:54 AM
11-30-2013 8:17 AM
01-23-2014 3:36 PM
Just checking up on your post. If you encounter any issues with your service or equipment in the future, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!