11-29-2013 10:31 PM
I just connected a wired receiver to my old Tv. It has a wireless box connected to it originally. I have reset the box and waited for it to reboot. I keep getting the message "at &t uverse Tv is not available at this time. Please. Try again. Later. Why? Could my o U-verse utlet not be working?
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11-30-2013 4:14 AM
How did you connect the wired receiver? Was there a coax cable there or an ethernet plug you plugged into? If it was coax, Uverse does not leave unused coax cables "hot" or "live" with nothing connected to them. It causes problems when that's done. If it's an ethernet cable your plugging into, maybe it's been unplugged on the back of the AT&T router?
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11-30-2013 5:07 AM
11-30-2013 7:54 AM
11-30-2013 8:17 AM
01-23-2014 3:36 PM
Just checking up on your post. If you encounter any issues with your service or equipment in the future, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app on your device.It allows you to troubleshoot in the palm of your hand - quickly and easily!You will also find some helpful articles below.
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