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red X with 1 after factory reset on DVR

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red X with 1 after factory reset on DVR

after factory reset now red x with 1 on DVR

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ACE - Expert

Re: red X with 1 after factory reset on DVR

Red X #1 and #10 (same) Hard drive failure/flash partitioning/formatting.

 

As the error says you pretty much lost the hard drive in your dvr.  If you did a factory reset (disaster recovery) of the dvr and that couldn't fix it then you need to call tech support (800-288-2020) and get the dvr replaced.  You've already lost all the recordings so you got nothing more to lose.  Note, your scheduling is not affected.

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