01-05-2019 1:23 PM
Hi There @welovett
Thank you so much for posting. Can you please verify which TV service, so we can assist you?
Please let us know.
Matthew, AT&T Community Specialist
01-05-2019 3:50 PM
Reboot your dvr (pull plug for 15 secs.). If that doesn't fix the problem reboot the gateway (pull plug for 15 secs. and let it fully reboot) and then your dvr again.
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01-06-2019 6:21 AM