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"Recordings list is unavailable."

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"Recordings list is unavailable."

On my dvr, "Recording list is unavailable."  I have tried unplugging and restarting the dvr.  They want to send out a technician, but I'd like to be able to fix it before that time.  Are there any suggestions?  Thank you.

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Message 1 of 5
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Accepted by CavMom
‎06-15-2019 2:51 PM

Re: "Recordings list is unavailable."

I read another's recommendation to unplug the gateway.  I did that and it worked!  I can now see my recordings.  Thanks to those who responded to someone's problem previously.  

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Message 2 of 5
ACE - Expert

Re: "Recordings list is unavailable."

When in doubt, reboot.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 5
Contributor

Re: "Recordings list is unavailable."

I tried this and it still does not work

Message 4 of 5
ACE - Expert

Re: "Recordings list is unavailable."

@Andust  You rebooted your GATEWAY first and then the DVR?  If you did that and still have issues, call CS and have them take it from there.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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