"HDMI Link Integrity Check" Error

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"HDMI Link Integrity Check" Error

Nothing serious, but I have my remote set up to turn on my TV and wireless receiver with the one-press button method. Occasionally, I get a message such as "HDMI Link Integrity Check Error / Unable to display picture" on the screen, which I can clear by switching the TV input source to another input and back.

 

But what I find interesting is that the receiver is apparently displaying a message on my screen telling me that it is unable to display anything on the screen! How ridiculous is that?

Message 1 of 19 (6,869 Views)
ACE - Expert
Solution
Accepted by aviewer (ACE - Expert)
‎09-30-2015 1:39 AM

Re: "HDMI Link Integrity Check" Error

rochrunner - Two possible explanations for the message -
1. The message is from the TV - unlikely - usually message is - no signal.

2. Message means - unable to display programming because the receiver did not see a safe indicator. Gotta protect that content.

Your post promoted me to try a fix that I have been thinking about.

The turn on sequence is STB/TV. Is it possible to reverse it? Turns out it is - att/ok-977-tv-att-enter. Try it. See if it solves your problem.

If not, the answer is Logitech Harmony remote where you can add delay between power pulses.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 19 (6,860 Views)
Mentor

Re: "HDMI Link Integrity Check" Error

Thanks, but I don't understand that sequence: not sure what "att/ok" means and I don't have an "enter" button.

Message 3 of 19 (6,852 Views)
ACE - Expert
Solution
Accepted by topic author rochrunner
‎09-30-2015 1:39 AM

Re: "HDMI Link Integrity Check" Error

rochrunner - att/ok means press att & ok simultaneously. The enter button is bottom right (aka zoom).

The current power button cause the sequence - first the att receiver - second the TV. After the programming suggested the power sequence reverse to TV first receiver second.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 19 (6,848 Views)
ACE - Master

Re: "HDMI Link Integrity Check" Error


aviewer wrote:
rochrunner - Two possible explanations for the message -
1. The message is from the TV - unlikely - usually message is - no signal.

2. Message means - unable to display programming because the receiver did not see a safe indicator. Gotta protect that content.

Your post promoted me to try a fix that I have been thinking about.

The turn on sequence is STB/TV. Is it possible to reverse it? Turns out it is - att/ok-977-tv-att-enter. Try it. See if it solves your problem.

If not, the answer is Logitech Harmony remote where you can add delay between power pulses.

Thanks aviewer!  Your best work, lol!  I have a new Hitachi LED TV that is finicky about turning on.  Revered the order and Voila! it's fixed!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 19 (6,715 Views)
ACE - Expert

Re: "HDMI Link Integrity Check" Error

dhascall - Thanks for posting your success story - another case to verify a method for overcoming an HDMI failure.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 19 (6,705 Views)
ACE - Master

Re: "HDMI Link Integrity Check" Error


aviewer wrote:
dhascall - Thanks for posting your success story - another case to verify a method for overcoming an HDMI failure.

Anytime.  The only issue now, is that the Hitachi is finicky about turning off.  In a perfect world, my setup would be: ON: TV-STB and the same for off, instead of STB-TV.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 19 (6,514 Views)
ACE - Expert

Re: "HDMI Link Integrity Check" Error

dhascall - Did you get turned around and say it backwards?? When on is TV- STB, off is also TV-STB. Watch the lights. Also, the remote does not know if it is power up or power down. It is just a toggle. Every power push produces the same sequence.

If you really need to reverse the order to see that the STB turns off before the TV you need to have the power follow the mode button & push it twice & a mode button push, in between. That us the way I have my point anywhere set to be sure the STB turns off because the STB is hidden.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 19 (6,497 Views)
ACE - Master

Re: "HDMI Link Integrity Check" Error


aviewer wrote:
dhascall - Did you get turned around and say it backwards?? When on is TV- STB, off is also TV-STB. Watch the lights. Also, the remote does not know if it is power up or power down. It is just a toggle. Every power push produces the same sequence.

If you really need to reverse the order to see that the STB turns off before the TV you need to have the power follow the mode button & push it twice & a mode button push, in between. That us the way I have my point anywhere set to be sure the STB turns off because the STB is hidden.

Thanks.  I figured that out, after I wrote it.  The turn off issue may be related to LED interference.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 19 (6,387 Views)
ACE - Expert

Re: "HDMI Link Integrity Check" Error

dhascall - Yeah, my new Toshiba, that is on the floor is finicky about pointing the remote. Any, lack of sensitivity on these devices really kills the ability to have a one button multistep process.

Now that I have tape over the main STB IR maybe I should try the one button -three steps favorite guide again.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 19 (6,377 Views)

Re: "HDMI Link Integrity Check" Error


aviewer wrote:

The turn on sequence is STB/TV. Is it possible to reverse it? Turns out it is - att/ok-977-tv-att-enter. Try it. See if it solves your problem.

This HDMI Error has been driving me crazy for weeks.  I even went out and bought an $80.00 cable thinking that was the problem, but it wasn't. I've cycled on and off several times now and this seems to have done the trick.

 

Thanks aviewer!  

Message 11 of 19 (4,803 Views)
ACE - Expert

Re: "HDMI Link Integrity Check" Error

JiminSTLouis - Good to hear, but more important, it is the only way to know if the suggestion works at all or, in this case, often. Thanks for taking the time to post.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 19 (4,800 Views)
Mentor

Re: "HDMI Link Integrity Check" Error

Neither sequence works for me. I think that the problem is that I have a cheap Insignia (Best Buy house brand) TV that is very slow to power on, so no matter which device gets powered on first, the TV is always late to the party.

Message 13 of 19 (4,786 Views)
ACE - Expert

Re: "HDMI Link Integrity Check" Error

rochrunner - You can see if introducing delay helps.

If you program att/ok-977 - enter. The power will follow the mode button. You can manually choose sequence and wait between the two.

I was always happy with component connections. So, I would choose that over a complicated turn on,

If you get it to work manually, a Logitech Harmony can be programmed to introduce delay. But, they have discontinued the inexpensive models.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 19 (4,776 Views)

Re: "HDMI Link Integrity Check" Error

Well, it's back to HDMI error every time I turn the TV on.  I was at a Christmas party last night and a neighbor said he had AT&T out to his house for the same issue.  The tech said the cause is the latest software update and the only fix right now is to use component cables.  Unfortunately, I just hung my TV on my fireplace and have an intricate cable routing.  I would have to tear apart a days work to switch to component.  I will just use suggestion #5 (unplug and replug cable from uverse box) until the next update.  

 

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