11-22-2012 12:11 PM
i recently seen a weekly test of the emergency alert system it happend twice today the first time it happens around 12:20 and then later at 3:00 or 3:10 it scared me it popped up with a banner on the screen i guessed a Special Packet with the text ***REQUIRED WEEKLY TEST*** on the screen on the second Emergency alert system test the Siren sound was a little Distorted
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02-25-2014 8:17 AM
I have the same issue that the EAB Emergency Alert Broadcast meesages are way too loud. They scare my little one. 2nd I feel the volume could damage my speakers. The level is way too high.
02-25-2014 11:25 AM
ok i usually turn down my tv speakers to keep the noise from damaging my ears and AT&T Needs to fix this
Have you sent a private message to the escalation team at AT&T Customer Care? Again, it's not broken in every area. My alert siren sound is at the same level as normal programming and I don't have any more than 1 test per week. AT&T can only work on it, if they know what areas are doing this in.
12-07-2015 1:47 PM
So the Emergency tests cannot be turned off? I was trying to record a show and that stupid TEST came up in the middle of the show and ruined the recording. I had to start all over again. I can see if it was an actual emergency but its a TEST... why do we have to see this?
12-07-2015 8:17 PM
12-19-2016 6:51 AM
If I were getting alerts about sever weather in my area would be one thing, but I only get the LOUD/ANNOYING weekly test. We had a tornado very close to our home, and NO ALERT!!! All we get are TESTS, what is the point without GIVING THE ALERTS!!! Pretty sure that is not what the National Weather Bureau wants or do I!!!!!
12-27-2016 8:44 AM
The weekly EAS test (which happens more often) has an alert that is crazy loud. I have seen this tap danced around but no definitive answer. The volume is at least 3x the set volume for the programming. To be clear:
1: I know the test is required.
2. I know I can mute the TV and/or cancel the test. But I don't sit with the remote in my lap.
3. The volume difference is not required by 47CFR11 nor any other document I have researched.
4. When traveling we use DISH network. They have tests. They don't blow us out of our chairs when the alert goes off. It is at or near the same so this is an ATT thing.
5. I know it is doing what it is suppossed to by getting my attention. But it can get my attention without driving an ice pick into my eardrums.
6. It is not channel related because it has happened when watching recorded programming (on rewind it doesn't happen again).
Any help or direction would be helpful. ATT support seems to want to point to everyone else as being the problem causers.
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