dvr stuck on record

Tutor

dvr stuck on record

dvr is stuck on record. tried rebooting and still stuck, will not stop.

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Message 1 of 8
Expert

Re: dvr stuck on record

Is a programming actually recording?  If so, are you able to stop the recording?

 

Also, try unplugging the DVR for 30 seconds, and then plug it back in.

Message 2 of 8
Tutor

Re: dvr stuck on record

i dont think it is actually recording.when u try to stop it it says recording stopped but red light is on on front of stb and it wont let me watch all 4 tv's.rebooted several times.

Message 3 of 8
Expert

Re: dvr stuck on record

Are you seeing this on the STB or the DVR?  I have seen this before on an STB.  I had to reboot the DVR, not the STB, to resolve.

Message 4 of 8
Tutor

Re: dvr stuck on record

dvr but the red light is on on all recievers

Message 5 of 8
Expert

Re: dvr stuck on record

Yes, when a recording is in process, the red light will appear on both the DVR and all the STB's.  Try this:

 

1. Reboot your RG by unplugging it for 30 seconds and then plugging it back in.

 

2. Once the RG completes rebooting, reboot the U-verse boxes on each of your 4 TV's.

 

3. If the red light recording appears, access the recording from the TV connected to the DVR and stop the recording.

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Message 6 of 8
Tutor

Re: dvr stuck on record

rebooting all 4 recievers seems to have fixed the problem. thanks

Message 7 of 8
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Expert

Re: dvr stuck on record

You're welcome!

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