can't record world cup games?!

Highlighted

can't record world cup games?!

Hi guys, I have a att dvr and i couldn't record world cup games. I clicked the record button once and it says it's being recorded but the games didn't show up in the recordings after the recording ended. HELP PLEASE. Thanks in advance

Message 1 of 11 (908 Views)
ACE - Expert

Re: can't record world cup games?!

[ Edited ]

I'd do a hard reboot by unplug/plug in power after 30 seconds. This will fix many DVR problems, let us know if it worked, good luck. Smiley Wink

 

Edit: Have had no problems recording World Cup games from ABC/ESPN.

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 11 (905 Views)

Re: can't record world cup games?!

Hi, thanks for the reply.

 

I tried the reboot thing, the problem is that only the world cup games are not being recorded when everything else is recording correctly. 

 

Do you have any other suggestions? Thanks

Message 3 of 11 (894 Views)
ACE - Expert

Re: can't record world cup games?!

Try going into the info for the specific match and click on the Record Episode, change anything on the next screen, then click Record.  See if that works for you.

 

It should show up in the Scheduled Recordings and the red lite should come on on the DVR 1 min b4 the listed starting time. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 11 (881 Views)
Contributor

Re: can't record world cup games?!

[ Edited ]

I had the same problem. Clicked on the guide for the event, went throught the menu to select event and not series, everything looked great until I came home tonight to find that I did not have the game on the DVR. This is not the first time this has happened but it will be the last. Between the most primitive DVR I have used in 20 years and the glacially slow internet speeds I am getting, I am dropping  the service this week. Since Uverse has not held up its end of the contract, i.e. providing service, I see no reason to honor my obligation.

 

Terry

 

BTW, to the guy who recommended a hard reboot, really? Maybe I should defrag the hard drive too. Welcome to the 80's.

 

[edited for privacy]

Message 5 of 11 (869 Views)

Re: can't record world cup games?!

Sorry to hear that, so were you recording the world cup matches? I think ill call ATT tmw to ask about it, are there really no solution to this?

Message 6 of 11 (858 Views)

Re: can't record world cup games?!

btw i figured it out, apparently the recording space was too little even if it had 10%. 

 

the game automatically deletes itself because it was set to keep until space or something

Message 7 of 11 (857 Views)
ACE - Expert

Re: can't record world cup games?!

Actually the DVR should have erased enough room for your recordings, before they were recorded.  That way you would have them. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 11 (847 Views)

Re: can't record world cup games?!

[ Edited ]

tmorr01 wrote:

I had the same problem. Clicked on the guide for the event, went throught the menu to select event and not series, everything looked great until I came home tonight to find that I did not have the game on the DVR. This is not the first time this has happened but it will be the last. Between the most primitive DVR I have used in 20 years and the glacially slow internet speeds I am getting, I am dropping  the service this week. Since Uverse has not held up its end of the contract, i.e. providing service, I see no reason to honor my obligation.

 

Terry

 

BTW, to the guy who recommended a hard reboot, really? Maybe I should defrag the hard drive too. Welcome to the 80's.

 

[edited for privacy]


Listen, believe it or not, it still works.  You do realize that these boxes are using Window CE right.

 

[Edited to comply with Guidelines]

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 9 of 11 (745 Views)
ACE - Professor

Re: can't record world cup games?!

[ Edited ]

tmorr01 wrote:

I had the same problem. Clicked on the guide for the event, went throught the menu to select event and not series, everything looked great until I came home tonight to find that I did not have the game on the DVR. This is not the first time this has happened but it will be the last. Between the most primitive DVR I have used in 20 years and the glacially slow internet speeds I am getting, I am dropping  the service this week. Since Uverse has not held up its end of the contract, i.e. providing service, I see no reason to honor my obligation.

 

Terry

 

BTW, to the guy who recommended a hard reboot, really? Maybe I should defrag the hard drive too. Welcome to the 80's.

 

[edited for privacy]





You were using DVRs in 1994? That's amazing, considering digital TV (ie: TV consisting of over ~70ish channels and channels above number 100) didn't start to make headlines until circa 1999. You also say it is the "most primitive DVR" (your exact words) which is another amazing situation, considering HD DVRs weren't even around until 2006 or so. The first TiVO was shipped in 1999 and it most certainly didn't have three or even four tuners.

http://en.wikipedia.org/wiki/TiVo

 

My internet at 6Mbps is fine.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 11 (674 Views)
Contributor

Re: can't record world cup games?!

I had similar issues with my AT&T dvr; it recorded all of the 2014 FIFA World Cup games EXCEPT the final match. I even cleaned out my dvr memory, added extra time before and after the game times, came home from work to watch the game, and nothing was recorded. I think this happened because the title of the match was changed to "2015 FIFA World Cup Final" instead of "2014 FIFA World Cup". Thanks AT&T.

Message 11 of 11 (538 Views)
Share this topic
Announcements

Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app. It is much faster than posting on our forums. You will also find some helpful articles below.