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Using IP Network vs COAX

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Using IP Network vs COAX

Hi I was having issue with COAX cables connecting to my kids rooms so switched the connection to IP Netwrok instead. This worked nicely however it can not communicate to the main DVR to watch dvr'd shows. What am I missing? Do I need to change any settings for these boxes to use the DVR funcationality?

 

 

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Message 1 of 6
ACE - Expert

Re: Using IP Network vs COAX

kjasmin68 - Best do a whole house reboot to get everything back in synch - Pull power on RG, DVR and STBs.
Repower RG - wait for all green.
Repower DVR - wait for viewing.
Repower other STBs.

You did disconnect unused COAX to avoid confusing the boxes??
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
Tutor

Re: Using IP Network vs COAX

Hi aviewer,


Yes I disconnected from coax on all the boxes. I also have a netgear router behind the modem that the boxes are connect to. Also I use the powerline network adaptor, dont think this makes a difference though. Do I need to connect the uverse directlyto the modem?

Message 3 of 6
ACE - Expert

Re: Using IP Network vs COAX

kjasmin68 You should be able to work the TV or the internet through the powerline adapter and the router, But not both. Isolate the TV leg(s) and the internet legs, Also, make sure the router is set up so as to operate as a simple switch.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
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Employee

Re: Using IP Network vs COAX

The RG keeps the device list and how connected, anytime you change a type of connection coax to Ethernet or Ethernet to coax you should factor reset the RG, restores all setting to default and builds new device list.

To factory reset RG, unplug, depress reset button back of RG while applying power, continue to hold for at least 10 seconds.
The RG will load most current software, may reboot to apply software upgrade, if needed, and then will load receivers.
Generally recommend unplugging all receivers, and loaf one at a time, roughly ever 5 minutes.
Please be patient, after rebooting receiver takes some time to load and DVR functions.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 5 of 6
Tutor

Re: Using IP Network vs COAX

Thanks for this info will try it and get back to you!
Message 6 of 6
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