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Jayhawk2017's profile

Tutor

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4 Messages

Thursday, February 28th, 2019 5:06 AM

U verse DVR

When I access my Recordings the programs are listed and then when I select a program it says, "No information available" on each program. The recording still works but the No info message is new and annoying. Is my DVR the problem? How can I fix or replace?

Accepted Solution

Official Solution

Expert

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15K Messages

5 years ago

Reboot the dvr (pull plug for 15 secs.).  If that doesn't fix it reboot the gateway (pull plug for 15 secs. and let it fully reboot) and after that the dvr again.

Tutor

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4 Messages

5 years ago

Thanks xyzzy, You nailed it . . . I should have known. Kudos to you!

Tutor

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4 Messages

5 years ago

Thanks xyzzy, You nailed it! I should have known to reboot the DVR . . . I appreciate your tip. Kudos to you!

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