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Total Home DVR suddenly not Total Home

Teacher

Total Home DVR suddenly not Total Home

My Total HOme DVR is no longer Total HOme  - I can access the recordings from the TV the DVR is hooked up to but when I try to access from another TV it will shows the recorded shows but then it flashes and says there are not shows recorded.  Then i will show recorded shows and then flash and say there are not recorded shows. If I am quick enough and can click on a show and the menu comes up to play etc but then it flashes and says no recorded shows.  There is one show if I am able to click on it, at the top of the screen it says it was modified by another user.

I am able to watch a recording from the TV attached to the DVR. 

what happened and how does it get fixed?  Using the dowelled ATT tool is of no help.Smiley Sad

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Message 1 of 5
Expert

Re: Total Home DVR suddenly not Total Home

Reboot your U-verse DVR and each of your non-DVR receivers.

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Teacher

Re: Total Home DVR suddenly not Total Home

I had to reboot the other receivers twice but that worked! 

Thank you!!

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Contributor

Re: Total Home DVR suddenly not Total Home

Same thing happened to mine today. I will try that

Message 4 of 5
Expert

Re: Total Home DVR suddenly not Total Home

I think there has been some type of maintenance that has been to cause this to happen in a lot of instances.  It happened with my dvr also, but doing a soft boot of my dvr resolved the issue.

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