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1 Message
Returning a Uverse tv receiver because I don't need anymore
Need to return a UVERSE TV receiver box that we no longer need as we are reducing number of TV's in home. DO I NEED to talk with an agent first to get approval before mailing back? How do I do that? I can take the receiver to a UPS store but I want to talk with someone about this before returning. Help please.
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skeeterintexas
ACE - Expert
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27.7K Messages
5 years ago
You MUST CALL customer service before returning any equipment. You will be GIVEN INSTRUCTIONS on where to take it. You should receive a FOLLOW UP EMAIL. Above all else, KEEP YOUR RECEIPT.
Check THIS THREAD for more details.
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Suburban1
Contributor
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1 Message
5 years ago
Your customer service put me on hold and never came back. I have two U-verse receivers that need to be returned.
[edited for privacy – please do not post personal information]
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