Recording Multiple Shows that end at 9:01 makes 9:00 show not record

Contributor

Recording Multiple Shows that end at 9:01 makes 9:00 show not record

Thursday nights are crowded.  Our DVR records three shows from 8-9:01, and when another show comes on at 9, it totally skips the show because of a one minute overlap.  How do I fix this?

Message 1 of 12 (2,968 Views)
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ACE - Expert
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Accepted by dhascall (ACE - Master)
‎09-30-2015 1:39 AM

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

Setup a manual recording that ends at 9pm of one of the 9:01 endings, you know there's just commercials in that last minute anyways. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 12 (2,961 Views)
ACE - Expert

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

carnevoodoo - The first thing is that the soft padding is not supposed to block the recording. You could try a reboot of the DVR by pulling the plug for half a minute.

You do get four streams into the house?? And we are talking HD?? Can you live with one of the shows SD? Might try that. The DVR is connected to the least used TV?? Watching on the DVR counts against the usage.

The episode based recording does not allow decreasing the end & the time based recording is one episode only. So, you could do the time based each week or hit the record live each week.

You could ask for another DVR. But, do it after you are up to date on watching your records because you will be starting your library from scratch.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 12 (2,957 Views)
ACE - Expert

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

[ Edited ]

The OP is hitting a hard show ending that can only be fixed by my manual recording method above, has nothing to do w/soft padding or defective DVR. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 12 (2,952 Views)
Expert
Solution
Accepted by dhascall (ACE - Master)
‎09-30-2015 1:39 AM

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record


aviewer wrote:
carnevoodoo - The first thing is that the soft padding is not supposed to block the recording. You could try a reboot of the DVR by pulling the plug for half a minute.

It has nothing to do with soft padding which starts a recording 1 minute prior to the scheduled start time and ends the recording 2 minutes after the scheduled end time.  There are a number of program in the Guide with a scheduled ending time of 1 minute after the hour such as 9:01 pm mentioned by the OP.  The only workaround to the OP's problem is to do manual recordings that Chris mentioned.

Message 5 of 12 (2,935 Views)
Teacher

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

It's annoying that you can't edit recordings to end early, only late. That feature was available on TWC DVRs, used it frequently in these cases.
Message 6 of 12 (2,780 Views)
ACE - Master

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record


saeyedoc wrote:
It's annoying that you can't edit recordings to end early, only late. That feature was available on TWC DVRs, used it frequently in these cases.

The bad thing is that for many Reality / Game / Competition type shows that have an actual end time other than :00 or :30, is that if you end the recording early, you will never find out who won.  Davcing with the Stars and American Idol are perfect examples!  Idol that ends at 9:01, the results never begin until 9 O'clock and 40 seconds, lol.  Seriously.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 12 (2,737 Views)
Contributor

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

1) This forum solved my problem recommending I Manually add NCIS (9:00-10:01) and make the  end time 10:00.  This worked.

 

2) Confussed: Clearly ATT advertises to record 4 shows at once. This overlapping show above was a third, leaving me only able to record 2 show. THIS SEEMS TO BE AN ATT PROGRAMMING ISSUE. FIX IT!!!  OR COX CABLE, HERE I COME.

 

3) I am so done calling and chatting with the Phillipines.  it was pulling teeth to explane this problem to them/  If I don't receive a response within the next" an example.  BRING C.S BACK TO US.  DELL LEARNED THEIR LESSON THE HARD WAY.

 

Message 8 of 12 (2,152 Views)
Employee

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

1) first glad to hear of a forum solution
2) the advertisement is record 4 (SD) shows at one time as HD programming is an option.
Depending on profile the 25M has 3HD, 1 SD capabilities for 4 inputs. Watch /or record.
The 32M profile has 4HD viewing but most recording is 3HD/1SD.
Some due have 4HD, but has not been norm.

So which do you have, under MENU, OPTIONs will find a page with WAN total inputs 4HD on 32M profile, ingress (dvr record capability either 3HD1SD or 4HD and exgress (number of playback feeds) normal 3.

Now the fun, if on a 25M profile (about 50%) are, watch and/or record 3HD, means if recording 2 HD shows and watching a third HD the fouth input channel MUST be SD.
If on 32M with 3/1 ingress the fourth input can be HD (watch) but fourth record SD.

No where have I seen advertising for record 4 HD, reference is always to standard Uverse package which is SD.

3) to avoid overseas call centers need to call Monday to Friday 8am to 5pm local time
http://www.att.com/econtactus/callUs.jsp
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 12 (2,146 Views)
Tutor

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

that was easy; thank you
Message 10 of 12 (2,141 Views)
Contributor

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record

These forums are literally making me sick. Its time to go back to you know who. It is worth the money!!!!!!! Any company who tells me the FIX to my issue is me having to do a lot of extra work by having to manually record all of my shows! ?!?! You have got to be kidding. Maybe uverse should go back to beta testing and release their product when it is user friendly.
Message 11 of 12 (339 Views)
ACE - Expert

Re: Recording Multiple Shows that end at 9:01 makes 9:00 show not record


Jllogan111 wrote:
These forums are literally making me sick. Its time to go back to you know who. It is worth the money!!!!!!! Any company who tells me the FIX to my issue is me having to do a lot of extra work by having to manually record all of my shows! ?!?! You have got to be kidding. Maybe uverse should go back to beta testing and release their product when it is user friendly.

@Jllogan111, this is a user to user forum.  Users are telling other users how to best use the AT&T equipment as it currently functions.  Users cannot change the software.  Perhaps it could be more user friendly.  But it was cutting new ground when the Whole Home DVR functionality was released 5-6 years ago.  

 

AT&T has announced its unifying its platforms between DIRECTV and U-verse TV.  I expect things will be a lot different shortly.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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