05-07-2014 5:30 PM
05-08-2014 6:48 AM
I would reset the entire uverse system:
Test for proper operation
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05-08-2014 9:52 AM
I'm sorry some Channels stopped working as a result of your DVR replacement. I would like to ensure there were no unexpected changes in our systems caused by the order for your DVR replacement. If you continue to have trouble after performing the recommendations provided by BeeBeeSA, please send me your account information to investigate this further. Your billing account number, phone number, or address would be sufficient.
Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.
05-08-2014 10:05 AM
Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app on your device.It allows you to troubleshoot in the palm of your hand - quickly and easily!You will also find some helpful articles below.