Purpose of the battery??

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Purpose of the battery??

The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th event of a outage?? So in the mean time the battery is not being used and is only keep plugged in to keep charged when ready?? Thanks for the assistance

Message 1 of 5 (1,206 Views)
ACE - Master
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Accepted by topic author Jaybarry2
‎09-30-2015 1:39 AM

Re: Purpose of the battery??

You are correct in all of your assumptions. 

 

The BBU (Battery Back Up) is supposed to have a 4 hr. life but that varies depending on what you use when your power goes out.  If you save it just for your phone, it'll last longer.  Our power went out and I was online it only lasted about 2 hours.

 

Yes, keep it plugged in so when your power goes out, it'll be charged and you will still have a phone.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5 (1,201 Views)
Employee

Re: Purpose of the battery??

What color is the battery and what brand name do you see on it?
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 5 (1,182 Views)
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ACE - Master

Re: Purpose of the battery??

[ Edited ]

This is the second battery we've had.   It's gray.  The first one was black.  Sorry, I don't see a number on it (those suckers are heavy) but it's a Belkin.  AFAIK, that's the only brand ATT provides.

 

Posters have commented that they have about a 4 year shelf life so I sweet talked a Tech into give me a new one when he was here giving me a new RG.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5 (1,168 Views)
Employee

Re: Purpose of the battery??

Okay. I just wanted to make sure they weren't looking at an iPSU because on first reading I inferred that it was plugged into the wall but not into anything else, but that was just me being hasty. Probably it is just the Belkin BBU then.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 5 (1,151 Views)
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