10-26-2012 7:02 PM
I have just purchased an Epson 3010 projector and cannot get the projector to recognize the 3D signal from the Uverse STB (On-Demand Movie). What I see on the screen is two images, one on top of the other. I tried to set the projector to manually recognize this 3D format, but it says "Not Supported H: 31.46kHz V: 59.93 Hz" and shows a black screen. Then I tried to toggle the 2D/3D setting on the projector and got the message "The current input image/settings do not display in 3D." I tried multiple HDMI cables with the same result.
Can anyone help me figure out what I'm doing wrong?
Solved by: Go to Solution.
10-26-2012 7:51 PM
10-27-2012 4:40 AM
10-27-2012 7:04 AM
For whatever reason, when I tried what you suggested this morning it worked (although it didn't last night). Go figure. Now the only problem is that, although the top and bottom images are now superimposed on each other, they don't seem to be aligned correctly for the 3D to work well. I turn the glasses on and see that they are working, but rather than getting good 3D visuals, I see two sets of images rather than depth.
Any suggestions on fixing this?
10-27-2012 8:11 AM
10-27-2012 3:22 PM
dseides - You say you see top/bottom images - Isn't that the way it is intended to work?
Don't the special glasses combine them into a single 3D image?
No, you have to tell the projector/display what the broadcast format is, so it can combine the images itself. I'm guessing, unlike Blu-Ray 3D, there isn't yet a uniform standard in broadcasting 3D content...
10-27-2012 7:53 PM
Having service trouble? There is an app for that! Use our troubleshooting tool or text myATT to 8758 to download the app on your device.It allows you to troubleshoot in the palm of your hand - quickly and easily!You will also find some helpful articles below.