06-05-2014 3:41 PM
Just switched from DirecTV where I had 2 HDdvrs and as a result could record 4 shows at once. Thought I was getting something similar with the Uverse DVR advertised 4 recordings at a time. Should have looked further into this to see they were talking about SD. I did see in the forums that people seem to be able to record 3 HD channels however when I try I get the conflict message. I checked the "system resources" and under "Streams" it shows 2 SD/2HD (WAN). Can this be changed to 3 HD? Not interested in recording anything in SD.
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06-05-2014 3:53 PM
06-05-2014 4:05 PM
Downstream Sync Rate 19,266
Downstream Max Rate 24,820
A lot less than yours.
I was told I had a strong signal here by the tech., guess that's not the case.
Thanks again for the response.
06-05-2014 9:27 PM
06-06-2014 4:11 AM
Wish the tech had given me this information during installation. I'd be happy with the second tier. Think I'll be looking to switch back to DirecTV soon.
06-06-2014 4:57 AM - edited 06-06-2014 4:58 AM
@nrs111- MT did say what I was hoping he would - depending on location and availability may request bonded 25M.
If you can get the no cost, second pair delivery of your signal to bump you to 3 HD and be ready(better positioned) for tech improvements to get more in the future.
Send a PM using this link with your account details to get help. AT&T Customer Care
06-06-2014 8:02 AM
Wow, thanks again for your continued help. I fired off the email you suggested and see what they say.
06-08-2014 12:46 PM
This is interesting . . . should I be looking at the aggregated info or the individual DSL lines (it is showing 2 lines)? I'm suffering from 2 HD/2 SD, 12 Mbps and would love to increase both.
06-08-2014 2:08 PM
06-08-2014 2:08 PM
06-08-2014 2:45 PM
My aggregated User Rate is 19.2, with a Max User Rate of 44.4 kbps. What would I need to do to increase to a 3 HD/1 SD 25 M profile?
06-08-2014 2:50 PM
06-08-2014 5:02 PM
06-10-2014 12:26 PM
yes, you can have a 3HD/1SD system how ever you have to adjust your plan to reflect the new HD stream.
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