Tutor
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12 Messages
Only 2 HD channel capability?
Just switched from DirecTV where I had 2 HDdvrs and as a result could record 4 shows at once. Thought I was getting something similar with the Uverse DVR advertised 4 recordings at a time. Should have looked further into this to see they were talking about SD. I did see in the forums that people seem to be able to record 3 HD channels however when I try I get the conflict message. I checked the "system resources" and under "Streams" it shows 2 SD/2HD (WAN). Can this be changed to 3 HD? Not interested in recording anything in SD.
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aviewer
Expert
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10.1K Messages
10 years ago
Scroll down to DSL details User rate & max user rate What are the values under down column.
Mine are 32206 and 473286 & I have recording 4 HD. If your numbers are that high or higher, you should be able to add recording(s). If lower, then no.
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nrs111
Tutor
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12 Messages
10 years ago
Thanks.
Mine are:
Downstream Sync Rate 19,266
Downstream Max Rate 24,820
A lot less than yours.
I was told I had a strong signal here by the tech., guess that's not the case.
Thanks again for the response.
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nrs111
Tutor
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12 Messages
10 years ago
Thank you.
Wish the tech had given me this information during installation. I'd be happy with the second tier. Think I'll be looking to switch back to DirecTV soon.
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aviewer
Expert
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10.1K Messages
10 years ago
@nrs111- MT did say what I was hoping he would - depending on location and availability may request bonded 25M.
If you can get the no cost, second pair delivery of your signal to bump you to 3 HD and be ready(better positioned) for tech improvements to get more in the future.
Send a PM using this link with your account details to get help. AT&T Customer Care
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nrs111
Tutor
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12 Messages
10 years ago
Wow, thanks again for your continued help. I fired off the email you suggested and see what they say.
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jcaparula
Mentor
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47 Messages
10 years ago
This is interesting . . . should I be looking at the aggregated info or the individual DSL lines (it is showing 2 lines)? I'm suffering from 2 HD/2 SD, 12 Mbps and would love to increase both.
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aviewer
Expert
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10.1K Messages
10 years ago
It would be worth it for me to try for 3 HD. 18 mb is only when TV is not fully exercised. See this thread - http://forums.att.com/t5/Features-and-How-To/Considering-U-verse-again/m-p/3994176#M111952
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jcaparula
Mentor
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47 Messages
10 years ago
My aggregated User Rate is 19.2, with a Max User Rate of 44.4 kbps. What would I need to do to increase to a 3 HD/1 SD 25 M profile?
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aviewer
Expert
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10.1K Messages
10 years ago
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th354e
Contributor
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2 Messages
10 years ago
yes, you can have a 3HD/1SD system how ever you have to adjust your plan to reflect the new HD stream.
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