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My on demand


My on demand

My on demand won't work gives me  the error code 503 and 0- page formatted incorrectly. I have reset the main box the box I'm trying and restarted the box many times. 

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎01-04-2019 3:06 PM

Re: My on demand

Hi, @SweetsmileyTay.

Have you restarted your Gateway? Error 503 will typically pop up when the server is having trouble processing the request through the internet connection, and this is probably causing the page formatting error as well.

You can also use the Troubleshoot & Resolve online or through your television to run personal diagnostics and provide more personalized support.

We hope this helps.

John, AT&T Community Specialist

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