MUST READ! NEW UPGRADES "UVERSE TECH"

MUST READ! NEW UPGRADES "UVERSE TECH"

[ Edited ]

I have seen a lot of questions regarding 2013 upgrades. I have also seen a LOT of incorrect responses to these questions. Ill cover what I KNOW is on the way and what is being tested. The area I work in is a very well known test location for testing.

1. Stream increase- U-verse is an IP based TV service that currently offers 4 streams per customer. Mid July there will be an increase to 6 streams.
2. New Gateway- The NVG589 Gateway has been released already and is currently very limited and is for NEW installs only.
3. Internet speed increase- The top is 24MB down 5MB up. July is the release for 48-60MB down and up to 10MB upload.

Ill explain what these mean the best I can.
A stream is basically 1 channel. So when you are watching a live TV program you are using 1 stream. If you are recording a program you are using 1 stream. If you are recording HD you are using 2 streams due to high bandwidth. "1.75 stream actually" . So if you have 4 boxes you can watch 4 different channels at once but then you have no streams to record. If you want to record a sd program one of the boxes would need to give up its stream to allow the recording. Recording 2 sd and 2 boxes would have to give up their streams. For 1 hd recording 2 would need to give their streams up and so on... This is a big problem with large households or heavy dvr users. ATT offers up to 8 boxes per household. Even with 8 boxes only 4 could surf at once leading to this increase. No, still won't be able to surf 8 because there will only be 6 but never seen 8 boxes simultaneously in use. It was found most customers at most use six streams, 2 in progress HD recordings and surfing 2-3 boxes=6.
So when watching your tv only the channel your watching is being sent to the box. When you change the channel a request is sent to the office and different channel sent back instantly. This method uses very little bandwidth. Cable companys send all signals to the box at once and the box filters the channels. This is why cable companys like twc and comcast have so many issues with random picture issues from signals bleeding together. Back to streams uverse will continue to add streams until negative feedback drops below "x".

The NVG589 will be the first gateway with the N router feature extending wifi range. This gateway must have CAT 5 feeding the signal in. This will remove current problems caused by coax feeds. " can feed signal OUT to boxes via coax". Bonded customers will see the biggest change. Right now there has to be a outside unit, an internal battery unit, and inside wifi unit. 589 has all built into gateway that is smaller than current 3801 gateways. This gateway reduces 3 points of failure ad works great.
The new internet speeds are not advertised yet but increase in bandwidth cap is already at "most" locations just waiting for more location upgrades before sale release.
COMING FALL 2013- another gateway with WAP built in, AC routing, 8 port e.
Cloud DVR storage- no more lost recording when replacing bad box, also means.
Will add more if questions

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 1 of 55 (19,568 Views)
ACE - Master

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

Daughter and family (down the street from me) were installed about 3 weeks ago.  Installer (very knowledgable) mentioned 8 streams by summer.  With either 6 or 8 HD, I can't remember.  He noted that many would require a visit to condition the lines.  We shall see and YMMV!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 55 (18,145 Views)
Expert

Re: MUST READ! NEW UPGRADES "UVERSE TECH"


mibrnsurg wrote:

kmap wrote:
No you are wrong, the HD channels do take up 2 streams & SD 1 stream, I know this for a fact because I am one of those with 8 boxes & everything he stated about streams is very accurate, I've had the service since around 2008 & this is great news, been waiting for more streams.. Get some facts before you bash this guy..

NO they don't, HD doesn't take 2 streams, that means I was using 6 streams this evening recording 3 HD programs, afraid not, it was just the 3 streams.  Learn the truth before you think you are an expert on stream technology. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


Other than preventing the spread of bad info, why argue that point when most if not all of us already know this is the case with the streams.  If people really want to know how this service works they will get the right information eventually.  It is interesting how people can show up suddenly with questionable information.

Message 17 of 55 (17,931 Views)
ACE - Professor

Re: MUST READ! NEW UPGRADES "UVERSE TECH"


dhascall wrote:

Daughter and family (down the street from me) were installed about 3 weeks ago.  Installer (very knowledgable) mentioned 8 streams by summer.  With either 6 or 8 HD, I can't remember.  He noted that many would require a visit to condition the lines.  We shall see and YMMV!


 

Hopefully it won't slow the boxes down any more than they already are!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 55 (17,619 Views)
ACE - Master

Re: MUST READ! NEW UPGRADES "UVERSE TECH"


baseballisback wrote:

dhascall wrote:

Daughter and family (down the street from me) were installed about 3 weeks ago.  Installer (very knowledgable) mentioned 8 streams by summer.  With either 6 or 8 HD, I can't remember.  He noted that many would require a visit to condition the lines.  We shall see and YMMV!


 

Hopefully it won't slow the boxes down any more than they already are!


BUT, if they condition / upgrade the lines to improve capacity, I'd think that would speed things up.  Fingers crossed!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 19 of 55 (17,544 Views)
ACE - Expert

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

[ Edited ]

Probably coming w/VIP upgrade program, upping Max User Rate in the 80-90M range, giving us a higher profile and higher internet speeds, upto 75M.

 

Speed Upgrades. The Project VIP plan includes an upgrade for U-verse to speeds of up to 75Mbps and for U-verse IPDSLAM to speeds of up to 45Mbps, with a path to deliver even higher speeds in the future.

http://www.att.com/gen/press-room?pid=23506&cdvn=news&newsarticleid=35661&mapcode=corporate Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 55 (17,454 Views)
Scholar

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

I love AT*T press releases. So much technological goodness. My CAR can be connected! LTE everywhere! 75mbps download speed! IP Digital Life with Home Security and Automation!

 

And then I look at my U-Verse setup and I can't even get a Wireless-N router.

Message 21 of 55 (17,307 Views)
Guru

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

[ Edited ]

If this turns out to be true and not a pipe dream, this may actually take me away from Time Warner Cable who I am with right now.  I have 50/5 now from Time Warner so going with 45/6 may be good enough.

 

As for TV, I'm going to need at least six HD streams and a heck of a lot of storage capacity for recorded content since just about everything I watch is HDTV.  Somewhere around 150 hours of HDTV capacity would be nice.

Message 22 of 55 (16,578 Views)
ACE - Expert

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

Just check my post 2 posts above trparky, that's ATT's own press release about it. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 23 of 55 (16,554 Views)
Guru

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

[ Edited ]

That and improved HDTV picture quality. Which I have to say that even TWC has been getting worse and worse as of late. I have no idea why but they have been getting worse in the HDTV department lately.

Why can't we have decent looking HDTV in this nation of ours?

Message 24 of 55 (16,534 Views)
ACE - Expert

Re: MUST READ! NEW UPGRADES "UVERSE TECH"


trparky wrote:

That and improved HDTV picture quality. Which I have to say that even TWC has been getting worse and worse as of late. I have no idea why but they have been getting worse in the HDTV department lately.

Why can't we have decent looking HDTV in this nation of ours?


Well, I've been seeing better and better HD on Uverse in my 4 3/4 years.  ATT installed better compression units on the national channels and then the locals and things are noticably better after that.  I can get 2' from my plasma and PQ is decent, before the units were installed it was blotchy up that close. Smiley Very Happy

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 25 of 55 (16,517 Views)
Expert

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

[ Edited ]

trparky wrote:

That and improved HDTV picture quality. Which I have to say that even TWC has been getting worse and worse as of late. I have no idea why but they have been getting worse in the HDTV department lately.

Why can't we have decent looking HDTV in this nation of ours?


The HD quality tends to get worst with cable as more HD channels are added to the system because all channels are sent down the pipe to your home at the same time.  In order to fit more channels in the same pipe, more compression may be need which results in a degradation of the picture.

 

Contrast this to U-verse which only sends a maximum of 4 channels at a time to your residence.

Message 26 of 55 (16,514 Views)
Guru

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

I used to have uVerse before I went to TWC. Like I said I have 50/5 Internet now from TWC so if AT&T can come close to that I might just have to look at them again. Especially if they can offer the same services for cheaper than what I'm now paying.

TWC used to have much better HDTV picture quality but they have been getting worse as of late. I was watching the SYFY channel last night and I really noticed it while I was watching Defiance.
Message 27 of 55 (16,508 Views)
Tutor

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

I had TWC last year in KC. I was in a rental house for a year while moving to a new home.......

TWC sucked so much! We couldn't wait to get to our new house. When my wife complains about the tv/internet, you know it's bad.

Had Uverse for 8 months, fiber to the prem, and couldn't be happier!
Message 28 of 55 (16,464 Views)
Guru

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

[ Edited ]

When these upgrades become available, then I'll come back to uVerse; but not before then.  I need more than 24 Mbps downstream due to the fact that we have two people in the house (myself included) that are real bandwidth hogs.

 

NetFlix and Amazon.com Streaming is something that I do a lot of.  Plus, with the fact that I just got myself a Roku device, I'm going to be really using those services.

Message 29 of 55 (16,463 Views)
Guru

Re: MUST READ! NEW UPGRADES "UVERSE TECH"

Have the DVR's gotten more storage capacity?

Message 30 of 55 (16,430 Views)
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