Last night's software update

Teacher

Last night's software update

Anyone know what it was for? All 3 of my receivers had to go through the process of downloading software update, installed, rebooting, etc. I can't see anything different. Anyone know what it's about?

Message 1 of 32 (5,075 Views)
Expert

Re: Last night's software update

You can try a new cable.  Also, you can try using a component cable (red, green, and blue) rca cables, along with a red and white audio cable.  You will still be able to view hd programming.

Message 16 of 32 (3,360 Views)
Teacher

Re: Last night's software update

Wonderful

Now I can pause live TV in the bedroom.

Thoughful upgrade.

 

Message 17 of 32 (3,328 Views)
Contributor

Re: Last night's software update

I was having issues with no sound watching HD channels. When I called Uverse, the technician told me not to use the HDMI cable as their receivers didn't work well with them.

Message 18 of 32 (3,261 Views)
Expert

Re: Last night's software update

That csr was really wrong.  Many subs you hdmi cables with UV stbs with no problems.  It is possible you have a bad hdmi cable or there is an issue between the stb and your television.  There are other alternatives you can use other than hdmi cables, such as component cables (red, green, and blue rca cables).  Then you would also have to use the red and white rca cables for audio.

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Highlighted
Guru

Re: Last night's software update

[ Edited ]

Fell A sleep watching tv woke up by the relay in the STB rebooting after update I missed the process but I got the updated tv receiver 2.0 now all 4 boxes now updated sneaky Uverse now I know why my mom was screaming her head off when it interrupted her playing Yahoo games

Message 20 of 32 (3,157 Views)
Teacher

Re: Last night's software update

The cable obviously isn't the issue and I'd REALLY rather not go component considering HDMI was working 100% fine before the Phase 3 release. Any other ideas to troubleshoot?

 

This is still occuring. I'm going to try resetting the gateway and the STB overnight...anyway to revert back to the previous firmware (which had zero issues? Doubt it)....

Message 21 of 32 (3,391 Views)
ACE - Expert

Re: Last night's software update

My Panasonic has the ability to use HDMI for picture and analog (red/white RCA) for sound - look for HDMI audio/sound options in TV menu.

Did your u-verse audio option get changed to surround?
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 22 of 32 (3,379 Views)
Teacher

Re: Last night's software update

Winner winner chicken dinner.

 

Audio was changed to Surround...don't think I've ever played with that option. Changed it to stereo and it works again.

 

Thank you so much!

Message 23 of 32 (3,337 Views)
Teacher

Re: Last night's software update

[ Edited ]

Okay, so switching to stereo on the box that goes to my digital PDIF connection surround sound unit corrected the HDMI sync but I now have no surround sound.  Is this going to be corrected in a future update or am I missing something?  This is hardly a fix as-is.  

Message 24 of 32 (3,051 Views)
Teacher

Re: Last night's software update

After having U-verse installed two days ago and immediately noticing that non-DVR receivers (am I required to know what a 'stbs' is?) could not pause live TV I was appalled.  After that niight's software update with the announcement that non-DVR recievers could now pause live TV, I was even more appalled that the feature didn't work when a program was being recorded!  A non-DVR receiver TV viewer can't rely on being able to pause live TV if anyone is recording a program?!?  What good is a function that is unreliable?

Message 25 of 32 (2,971 Views)
Expert

Re: Last night's software update


mainframe wrote:

 

After having U-verse installed two days ago and immediately noticing that non-DVR receivers (am I required to know what a 'stbs' is?) could not pause live TV I was appalled.  After that niight's software update with the announcement that non-DVR recievers could now pause live TV, I was even more appalled that the feature didn't work when a program was being recorded!  A non-DVR receiver TV viewer can't rely on being able to pause live TV if anyone is recording a program?!?  What good is a function that is unreliable?


That statement is not correct.  Live TV can be paused on the TV's connected to the non-DVR STB's when a program is being recorded on the DVR.

 

By the way, other than U-verse, what other TV service allows live TV to be paused on a TV connected to a non-DVR receiver?

Message 26 of 32 (2,966 Views)

Re: Last night's software update

[ Edited ]

You seem to have nothing positive to say about U-Verse.  Maybe you should switch to cable or Direct TV.

Message 27 of 32 (2,929 Views)

Re: Last night's software update


mainframe wrote:

After having U-verse installed two days ago and immediately noticing that non-DVR receivers (am I required to know what a 'stbs' is?) could not pause live TV I was appalled.  After that niight's software update with the announcement that non-DVR recievers could now pause live TV, I was even more appalled that the feature didn't work when a program was being recorded!  A non-DVR receiver TV viewer can't rely on being able to pause live TV if anyone is recording a program?!?  What good is a function that is unreliable?


I was responding to this person.

Message 28 of 32 (2,927 Views)
Expert

Re: Last night's software update

To the OP, have you tried doing a soft reboot of the non dvr stbs (set top boxes)?  Some people have posted that the feature worked after they did that.

Message 29 of 32 (2,911 Views)
Teacher

Re: Last night's software update

texasguy37 - I stand corrected to the extent that the non-DVR can pause live TV while recording, but there is at least some condition we've encountered that prevented use of the pause function.  I'm sorry I don't have the specific message or condition - I'll let you know what they are if/when the reoccur.  In the meantime, does U-verse claim that there is no condition that prevents a non-DVR TV viewer from pausing live TV?

 

texasguy37 wrote:

 

"...other than U-verse, what other TV service allows live TV to be paused on a TV connected to a non-DVR receiver?"

 

The issue at my house is that I'm considering replacement of a two DVR configuration with the U-verse shared DVR configuration.  To my knowledge, no other cable provider prevents multiple DVR configurations, allowing full DVR functions on any DVR equipped TV, including dedicated, private and secure recording ca[abilities allowing concurrent recording two programs on each.

 

In my short evaluation of U-verse (once I solved some continuous DVR halting problems), the increased number of HD channels, slick interface and generally smooth operation are improvements over the local competitor.  The ability to move to another room and continue watching a program or watch a recording in any room offer no benefit for me.  My son's inadvertent deletion of scheduled recordings, our being required to cooperatively manage disk space and having to view all recordings in order to select one to watch are distinct disadvantages.  Now only on day 3, I've already had to resolve a conflict attempting to record 5 programs at the same time.  'Being able' to record 4 programs concurrently is only and advantage over single TV DVR configurations - it's a distinct disadvantage for more than two TVs that could employ a DVR for each TV.

 

The fundamental idea that sharing a single disk drive offers any economic advantage is invalid, since the one time cost of acquiring a disk drive for each TV would be minimal.  Is there any real advantage to sharing a single recording server other than being able to watch any recording on any TV?  Again that's no useful benefit for me - it definitely does not offset the many disadvantages.

 

If a single recording server is crucial, U-verse needs to step up to providing at the very least the ability for each TV user to manage his own resources.  Personally, I'd just like to have two U-verse DVRs in my home, but then, this would not be cost competitive with alternative cable providers...

 

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