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Issue with U-verse remote control

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Issue with U-verse remote control

The remote control for the U-verse DVR in our living room has a couple buttons that are slowly becoming non-responsive. We swapped out the batteries and the issue is still there. Is there a way we can be sent a replacement remote and/or exchange the one we are having issues with?

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Accepted by Mskgo80
‎05-09-2019 11:54 AM

Re: Issue with U-verse remote control

You have 3 ways to replace it,

 

  1. Call tech support (800-288-2020) and ask for a replacement but they will problem want to charge you $20, i.e., the att store price.
  2. Order it yourself from the att online store for $20.
  3. Purchase it cheaper from amazon, ebay, or other places.

The att remote models numbers are the s10, s20, and s30.

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Re: Issue with U-verse remote control

Thanks! I found it for next to nothing on Amazon. Smiley Happy

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