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Ingress profile of 3SD/1HD?

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Ingress profile of 3SD/1HD?

Five days after new installation of VIP1225, I couldn't get two HD shows to record at the same time. So I looked for an answer in this forum. I found references to  ingress profiles of 2SD/2HD and 1SD/3HD, but nowhere a reference to 3SD/1HD. I then looked at my ingress profile, and it's 3SD/1HD. Why am I the only one I can find with that profile?

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ACE - Expert

Re: Ingress profile of 3SD/1HD?

chefg2 Always remember - failures in business activities are managements fault.

at&t CSRs cannot provide answers because - They did not receive enough training - They do not have access to the critical information - They do not have incentives to provide solutions - They do not have a process to compile experience.

All management responsibilities.

 

I ws just looking at your last post again - I think the reboot would be for the RG (modem) that is wher the profile shows up. But, You seem to be on the right one & getting full service. It is just, the advertising that causees confusion. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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