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Re: Incomplete playback of Food Network DVR Recordings.


Incomplete playback of Food Network DVR Recordings.

I have been having a lot of trouble playing back Food Network recordings.  It shows the entire show recorded, but I am unable to playback the entire show. Sometimes it stops playing with five minutes left.  Sometimes it stops playing half way through.  Once it stopped playing immediately after I hit the play button.  It doesn't matter if I try to play it back on the DVR or one of the receivers.

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Accepted by ATTDanW
‎06-22-2018 10:11 AM

Re: Incomplete playback of Food Network DVR Recordings.

Good morning @Pclarkuv,

Thank you for making us aware of the issues you are currently experiencing! I would love to look into it.

I was able to research and find a great Forum’s Thread on DIRECTV On Demand Playback & Movie Download Issues - Error 927. I would recommend following the troubleshooting in the article listed. This will have thorough process to follow.

Thank you for your time! Please let me know how it goes!

Linda, AT&T Community Specialist

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